Awards for Excellence 2020
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If there is one thing that will test a bank’s digital and technology platform it is a global pandemic. The investment that Bank of America has put into all of its digital offerings over the last few years became truly apparent over the first few months of 2020; and it wins the award for North America’s best digital bank.
“Sixty thousand new understandings regarding pandemic assistance were added to Erica in the first few months of the year,” says Aditya Bhasin, head of consumer, small business and wealth management technology.
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