Cash management survey 2012: No sign of the cash cow drying up

Despite the constraints of some banks’ reorganization and forced restructuring, as well as prolonged low interest rates, transaction banking has become a vital contributor to revenues. Those with a strong presence in the business would like to push harder still.

Non-financial institutions

Which ICMs used most globally

Best regional cash manager

Best domestic cash manager

Customers rate lead global ICM’s services

Financial institutions

Which ICMs used most:

Globally

Europe

North America

Asia

Latin America

Middle East

Africa

Methodology

Four years ago – as Lehman Brothers collapsed and the world stood on a precipice – a number of the world’s largest banks discovered a gem in their product portfolio. Transaction banking had always been central to many banks’ offerings – without payments the global economy can’t function. However, almost overnight its combination of high returns on equity, annuity-style revenue generation and a sticky customer base made it irresistible for a sector that knew investment banking returns were about to nosedive.