FX vendors: when to jump ship

Corporates, asset managers and hedge funds appear to be willing to work with FX service providers to improve the latter’s offerings despite concerns over core services.

One of the most interesting findings from CitiFX’s latest vendor review – published at the end of July – was that many buy-side firms accept that even though their FX vendors could be doing better in key areas, the benefits of jumping ship would be outweighed by the time and effort required to set up with a new provider.

The vast majority (87%) of the corporates, asset managers and hedge fund managers surveyed said they were satisfied with their primary FX vendor.

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