Digital transformation is a long term, ongoing strategy that has gained even greater momentum at Ping An Bank this year, complementing the entire group’s commitment to continuous innovation. For its outstanding achievement, the bank is named “World’s Best Digital Bank” in Euromoney’s Awards for Excellence 2020.

Ping An’s domination as a financial services group in China has catapulted it into the global limelight, but Richard Sheng, board secretary and brand director, says its culture is what makes it important