Sponsored Content | CaixaBank

The metaverse encompasses a range of digitally enhanced environments, using virtual and augmented reality to create different types of experience for workers and consumers. So, what might a bank look like in the metaverse? And how would it enhance its clients’ experience of banking? Imagin, CaixaBank’s digital services and lifestyle platform, and its imaginLAND, offers a glimpse into a meta future.

Banks have a pivotal role to play in accelerating the transition to a low carbon economy; they can direct financing towards activities that are aligned to the Paris Agreement, and away from those that are not. They are the key intermediaries of the investment required to reach net zero. And they can help their clients with strategies and products that support the transition toward a sustainable economy. Some are doing better than others.

High-net-worth individuals today demand a wide array of sustainable investment options and increasingly sophisticated digital services. Larger, integrated institutions may be best placed to benefit from these trends.

Luis Javier Blas Agüeros, chief operating officer at CaixaBank outlines how banks can ensure their future success through innovation, cloud technology and the reinvention of their products and services.

The European banking sector is facing three key challenges: a prolonged period of negative interest rates, the pace and scale of the digital transformation of the sector, and increased competition from established and new entrants.

The CEO of one of the world’s largest banks said recently that institutions “risk losing their licence to operate”, if they fail to make green finance a priority. At a recent annual general meeting of another global bank, there were many questions about sustainability, leaving little time for discussion of more traditional financial matters. Momentum has been building for years, but now sustainable banking is coming of age.

Labels can be misleading, none more so than those that try to reduce entire generations to a handful of shared characteristics. However, as technology has come to dominate our lives, its cycles also frame some of the key behaviours of particular cohorts.

Sustainable sentiment is driving growth in demand for sustainable and socially responsible financial services, leading to change in both asset management and banking

Caixabank is determined to help its customers understand the bewildering array of services offered by a modern bank

The coronavirus outbreak will fundamentally change society and the workplace. It has highlighted how digital agility is the difference between those organizations able to remain operational at all times and those that are not. Nowhere has this been more evident than in banking. In an uncertain future, one thing is certain: digital leadership will drive market leadership.

The sudden shift to digital banking channels as a result of coronavirus lockdowns creates significant cybersecurity challenges for the banking industry. Those institutions furthest progressed towards safe digitalization will stand out as part of the solution to today’s challenges, and will become crucial actors in the post-Covid-19 world.

Artificial Intelligence (AI) promises to transform financial services, enabling banks to tailor products and services to customers’ needs at the times they need them; but success means solving both technology issues and challenges around security, privacy and ethics.