Inter’s chief executive moves from hunting to farming

The Brazilian bank is focused on new initiatives aimed at boosting active-user rates, including a new global app and buy-now-pay-later product.

The number of active users of Brazilian digital banking platforms has remained flat in the past year – suggesting that the industry is close to saturation after years of rapid growth.

According to BofA Securities’ analyst Mario Pierry: “This [saturation] likely suggests that growth in active users should now come from market share gains, as we see little room for the total number of active accounts in the country to grow.”

Pierry also sees evidence of consolidation in digital banking, with the country’s top five neobanks representing more than 60% of all downloads – compared with 44% in June in 2022 – while smaller players joined forces or lost traction.

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