Santander Private Banking rolled out a range of digital adaptations amid the pandemic and has not stopped since. Digital onboarding has become standard, and the firm can now identify client identity remotely. Digital signatures first became available to clients in 2020 and has since been made available for various client needs.
Most recently, the digital signature option has been integrated into Santander’s credit approval process, helping facilitate and streamline client transactions. An upgraded client mobile app allows customers to use biometric identification to access a private portal that provides details on portfolio activity and performance.
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