This year, the world’s best digital bank is also North America’s best digital bank. Citi continues to bolt clever new services onto its ever-expanding yet increasingly integrated digital platform and to upgrade at a furious pace.
This you would expect. But where Citi excels is in figuring out what clients will need a step or two in advance, then working assiduously to meet those expectations. It is a tough thing to do, yet the US firm manages it.
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