John Mack stood up and began to speak. He was the guest speaker at a breakfast last month for fellow Duke University alumni working in financial services. About 100 of them were there to hear the CSFB chief executive, including senior bankers from rival firms.
It was mid-July, and Mack was about to celebrate his first anniversary at CSFB. It had been a tough year as he worked to overcome the mess of regulatory, cultural and expense management problems left behind by his predecessor, Allen Wheat.
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