Course details

Dates are currently being finalised. Get in touch to find out more
Download course brochure

Euromoney Learning On-Demand

Powered by Finance Unlocked

Learn about every aspect of finance, delivered through one-off videos and in-depth pathways

Learn More

VAT on Virtual and Online Programmes

VAT is applicable on virtual programmes to delegates attending from the UK*. If participating from the EU, a valid VAT number is required to ensure VAT will not be charged under the reverse charge mechanism. VAT is not applicable to attendees from all other countries.
*For virtual courses ran through our Asia office, VAT may be applicable to HK and Singapore residents only. Find out more by contacting


Claiming Back Your VAT

All attendees of a London based course incur VAT as a part of the cost of attendance.

Euromoney Learning have partnered with VAT IT to allow you the unique opportunity to recoup the VAT incurred.

Using VAT IT's extensive experience and simple sign-up and refund process, every invoice can be turned into cash for your business.

Claim the VAT that's rightfully yours in four simple steps:

1. Register your interest

2. Sign a few simple documents

3. VAT IT processes your claim

4. Receive your refund

Why choose VAT IT 

VAT IT have spent two decades identifying, researching and perfecting the foreign VAT Reclaim process and built the best back end technology in the industry. By partnering with Euromoney Learning, we can provide you with a fast and effective way to reclaim your VAT which helps reduce the cost of your training.

VAT IT will charge a percentage of the VAT refund if/when it is successful. 

Can I claim back the VAT myself?

You can claim back VAT directly from the UK Tax Authority (HMRC) by completing the following form. 
For European clients, please refer to form VAT 65
All other clients, please refer to form VAT 65A.


You may also be able to claim back your VAT against courses taking place outside of the UK, and we would recommend contacting VAT IT, our specialist partner, to discuss how to do this.

Banking Fundamentals Academy: Module 1 - Banking Products and Services

Explore the fundamentals of how banks and the financial system operate, what drives growth and performance with this essential guide.
  • The Banking Fundamentals Academy is made up of 3 individually bookable modules

    Banking Fundamentals Academy: 1 - Banking Products and Services

    Banking Fundamentals Academy: 2 - Corporate Banking

    Banking Fundamentals Academy: 3 - Transaction Banking



    A foundation-level programme to provide participants with an introduction to financial markets and the banking industry. The course will provide insight into the financial system, the structure and role of a bank, the importance of the deposit base and bank funding, how banks generate income, the balance sheet, and regulatory issues. In addition, the programme will outline the range of products and services provided to both retail and corporate customers by a bank.

    This is a fast-paced course that covers material in a highly interactive way.

    Each session will involve case studies and exercises designed to increase participant engagement and cement the key points from the session. 



    After completing this course, participants will understand:

    • The role, organisation, structure of financial markets and a bank.
    • How banks make money and differentiate interest from non-interest income.
    • The structure of a bank’s balance sheet and outline why it differs from a corporate balance sheet.
    • Why liquidity, capital, and regulation are of critical importance to a bank.
    • A range of retail and corporate banking products and how they generate income and mitigate risk, and
    • Will gain confidence in conducting both customer and internal meetings in an informed and professional manner.


    Who should attend this course?

    Newly recruited staff within, client-facing, middle office, or back-office functions. Those within legal, compliance, financial control functions, or HR functions.


    Prior Knowledge

    None required


    Understanding the financial system and the role of a bank

    • Defining the structure, role, and linkages of the global financial system
    • A brief history of banking and answering the question what is a bank?
    • Exploring the distinct types of banks
      • Retail, commercial, investment, private, and universal banks
    • The organisational structure of a commercial bank
      • Structure of a bank and the role of each division
      • The role of the front, middle and back-office functions
    • Traditional banking services vs. modern services
    • Reputational risk and corporate governance

    Understanding the deposit base and funding of a bank

    • Show the account opening process - introductions, references & documentation
    • Examine the role of compliance, KYC, AML, CFT and treat of conduct risk
    • Examine client confidentiality, the bank’s duty of secrecy and data protection
    • Understand contractual life vs behavioural life, ‘sticky deposits’
    • Differentiate between retail deposits & business deposits

    Case study: Review of selected pages from the bank’s annual report

    How a bank generates income

    • Outline the process of maturity transformation
    • Understand how banks generate income and the different income streams including - net interest income, non-interest income, trading income and other income
    • Ways to analyse a bank’s profitability including income diversity
    • What is net interest margin (NIM)?
    • Examining a bank’s income statement
    • Key performance indicators (KPI’s)

    Case study: Review of selected pages from a bank’s annual report

    Defining risk in banking and banking regulation

    • Define the key role and functions of a central bank
    • Understand the key risk types facing banks, why and how banks are regulated
    • Types of bank risk: credit risk, market risk, operational risk, reputational risk, other risks
    • Understand the Basel capital requirements placed on Banks and defining CET 1
    • Defining the restrictions placed on a bank regarding leverage, stable funding, and liquidity.
    • Regulatory need to maintain high-quality liquid assets (HQLA) for the liquidity coverage ratio
    • Capital requirements and Basel III

    Key bank performance indicators

    • Examine return on assets, return on total equity, loan to deposit ratio, cost income ratio, non-performing loan (NPL) ratio and the capital adequacy ration


    Retail banking overview

    • Recognise why individuals come to a bank?
    • The concepts of fairness and transparency in banking transactions
    • The importance of Know Your Customer (KYC) and Anti-Money Laundering (AML) regulation
    • Outline the basic services offered by retail banking
      • Accounts, lending, insurance, mortgages, and money transmission services
    • Define the life cycle of a personal customer and product matching during the cycle
    • Understand customer interaction- physical branch, sky branch and digital banking

    Retail lending products

    • Describe the process of credit assessment, qualification, and affordability
    • Explore mortgage loans
      • What is property
      • Mortgage types, mortgage pricing and approval process
      • Mortgage documentation, appraisals, and security registration
      • Construction loans and the mechanics of construction loans
    • Outline of additional consumer loan products
      • Types and structure of consumer loans – secured vs. unsecured
      • Understanding annual percentage rate and interest payments
      • Auto financing – loans vs. leasing
    • Outline of credit card services
      • Types of cards, credit card terminology and what the numbers on a credit card mean
      • Mechanics of credit card transactions
      • Analytics of credit card risk

    Additional retail banking services

    • Identify other personal banking activities that generate non-interest income
      • Foreign exchange services
      • Share dealing and brokerage service
      • Insurance services – life, vehicle, and home
      • Money transmission services

    Private banking services

    • Defining private banking, who are the clients and how are they engaged?
    • Understand the fundamentals of investing
      • Why invest?
      • The investment mandate, and investment policy statement (IPS)
      • Selecting asset classes
      • Characteristics of an investment portfolio


    Corporate banking overview

    • Why does a corporate customer come to a bank?
    • Understanding the distinct types of corporate customers and market segmentation
    • Defining the customer relationship – Transactional, cross selling, advisory or first call
    • The life cycle of a corporate – start-up, growth, maturity, and decline
    • What is the role of a corporate treasurer?
    • How can a bank and the relationship manager add value to the corporate treasurer?
    • What needs financing and how can the bank help?

    Corporate credit risk

    • Understand how credit risk differs between retail and corporate customers
    • Understand how to assess a corporate credit proposal
    • Measuring cash flow
    • Debt a firm can sustain while maintaining acceptable credit standards
    • Drivers of debt capacity and key constraints

    Corporate lending products

    • Working capital and why it matters – working capital ratios, receivable days, payable days and inventory days, DSO, DIO, and DPO
    • Working capital products – RCF’s, invoice discounting/ factoring, and supply chain finance
    • Secured, unsecured term lending, club, and syndicated loans
    • Repayment and collateral protection
    • What are covenants, why use them
      • Good design -Conventional and financial
      • Setting covenants - seasonality, information, and general
    • Actions upon breach

    Global markets

    • Role of capital markets
    • Overview of key segment and roles in an investment bank e.g., DCM/ECM, syndicate, sales & trading, corporate finance, and research
    • Brief overview of debt and equity markets
    • FX markets
    • Understanding investors and their differing requirements

    Interactive case study: Corporate exposure to FX risk



    Correspondent banking services

    • Outline the need for correspondent banking and the role of correspondent banks
    • Identify the benefits to a bank of offering clearing services

    Cash management services

    • Why cash management services are attractive to a bank
    • Risks to a bank, KYC - anti-money laundering
    • Clearing services
    • Correspondent banking – cross-selling opportunities
    • Examining what cash management means to a corporate treasury team

    Payment and collection services

    • Examine the nature of payment operations
    • Outline multiple collection types, multi delivery channels, and geographical challenges
    • Examine the nature of collection operations
    • Identify the issues with domestic vs. cross-border collections
    • Define the use of virtual accounts and lock-box services
    • Listing potential clients for payment and collection services

    Trade finance services

    • Risk issues for a corporate conducting a trade finance transaction
      • Country risk, currency risk, commercial risk, and bank risk
    • International trade documentation (commercial, official, shipping, insurance)
    • Delivery terms, the use and impact of Incoterms 2020
    • How a bank provides trade finance solutions to corporate customers through documentary collections (DP and DA), and letter of credit
    • Letters of credit – issuing, confirming, and discounting

    Treasury and risk management solutions

    • Defining market risk and how corporate customers are exposed to market risk
    • Outlining the corporate solutions offered by Riyad Bank to mitigate these market risks
    • Forward rates and how they provide certainty of a rate or price
    • Interest rate swaps (IRS) – mechanics and cash flow, features and uses in funding
    • Use of options and how they can be used to create certainty
    • Interest rate options - caps, floors, and collars

    Documentation ISDA Master Agreement and the CSA


    Putting it All Together and Communications

    Exploring the bank’s balance sheet

    • Introduction to the balance sheet of a bank, the main components of a bank balance sheet
    • How bank financial statement are different to other companies
    • What are bank assets
        • Secured vs unsecured lending, interest rate, diversification, concentration, and correlation risk
        • Exploring the regulatory need to maintain high-quality liquid assets (HQLA) for the liquidity coverage ratio
    • What are bank liabilities
        • Exploring how banks are funded and the need for stable funding – loan to deposit ratio

    Overview of economics

    • Components of demand, how GDP growth is reported
    • Function of fiscal and monetary policy
    • Understand what is meant by inflation and the central bank’s use of interest rates in inflation control
    • Defining unemployment
    • What are economic indicators?

    Interactive case study: Impact on financial markets of a central bank rate rise

    Understanding the financial press

    • Understanding the financial press - Financial Times (FT) review
    • What to read if you only have 30 seconds, 5 minutes, and 15 minutes 

    Interactive case study: Review FT for economic data, key market, industry, and regulatory news


    • Recognise the importance of communication skills in all client contacts
    • Building trust and benefits of client trust
    • Perception – what do you see, and creating the first impressions
    • Objective of the client contact
    • Are you listening?
    • Answering questions
  • Our Tailored Learning Offering

    Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.

    If you want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.

    We produce learning solutions that are completely unique to your business. We’ll guide you through the whole process, from the initial consultancy to evaluating the success of the full learning experience. Our learning specialists ensure you get the maximum return on your training investment.

  • We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.

    We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:

    • Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
    • Track record – 10/10 of the world’s largest banks have chosen us as there training provider and we have delivered training across the largest banks and have trained over 25,000 professionals.
    • Knowledge – our 100+ strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
    • Reliability – if we promise it, we deliver it. We have delivered over 25,000 events both in person and online, using simultaneous translation to delegates from over 99 countries.
    • Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 4.2/5 on service and 4.7/5 on Coursecheck
This course can be run as an In-house or Tailored Learning programme


  • Stephen Cosham


    Steve is a seasoned financial training professional with over 21 years of international experience having to date trained in 37 countries. He has been responsible for structuring, writing, and delivering financial training to commercial banks, investment banks, supranational entities, regulators, and universities. Steve has trained extensively in the Middle East, most recently in Abu Dhabi and Saudi Arabia where he delivered multiple programmes on a range of financial topics including retail banking, corporate banking, capital markets, derivatives, and trade finance. Steve has written distance learning programmes relating to financial markets and transaction banking in in association with several academic institutions.  Steve is a Fellow of the London Institute of Banking & Finance.  Before his training career, Steve had 23 years of banking experience, 14 years of which were overseas.  His banking career began in 1975, at NatWest working both within the branch network and Financial Control. In 1979, he accepted an RAF commission training as a pilot. Steve returned to banking in 1982 with the MB Group of Marine Midland Bank, (now HSBC), moving to New York in 1984 to establish a trading desk for syndicated loans. Later as Director assuming responsibility for the liquidation of the EM portfolio for the HSBC group.  In 1990, he joined Citibank, on the EM sales desk. He transferred to Hong Kong in 1992 establishing an Asian EM sales desk. Later, as a managing director, he assumed responsibility for security sales in North Asia. He returned to London in 1998, managing the EM market syndicate desk at Citigroup.”