VAT on Virtual and Online Programmes
Claiming Back Your VAT
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Can I claim back the VAT myself?
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General Counsel & Chief Legal Officer Programme
The General Counsel & Chief Legal Officer (CLO) Programme is made up of two separately bookable modules – book the entire programme and save £940!
- Best Practices for Managing & Leading In-House Legal
- Essential Non-Legal Skills for High Performing In-House Lawyers
The five-day programme is tailored specifically for General Counsels & Chief Legal Officers who are keen to meet the demands of business leaders who want their lawyers to deliver increasingly client-focused levels of service and continue their evolution as true partners in the business.
This course will help you to develop valuable commercial and other essential non-legal skills that are essential for the success of in-house lawyers. Designed to be interactive and highly practical, it provides a useful forum for networking, group discussions and sharing of experiences. Participants are encouraged to ask questions and draw upon the extensive experiences of each other and the Course Director.
Who should attend?
• In-house Lawyers in a leadership role for the first time
• Senior In-House Lawyers
• Legal Affairs Managers / Professionals responsible for managing legal services
• Private Practice Lawyers considering a move in-house
• Current or aspiring GCs, CLOs, Heads of Legal and Legal Directors
• Legal Counsel / in-house lawyers in corporates, government or charities, whether or not currently responsible for managing others
• Private Practice Solicitors considering a move in-house
• Any lawyer seeking to maximise personal performance, team effectiveness and organisational impact
- Best Practices for Managing & Leading In-House Legal
Days 1 - 3
Best Practices for Managing & Leading In-house Legal
Defining the role of In-house Legal
- The commercial context: why have inhouse capability?
- Roles & Responsibilities
- What does “good” look like?
- Needs analysis
- Alternate structures
- Achieving a vision
- Case study
- Team Essentials
- Required Resources
- Virtual Teams
- Essential Competencies
- Personal attributes
- Core Values
- Personal development
- Inspiring others
- Retention strategies
- Leadership defined
- Skills and Pitfalls
- In the In-house Legal context
- Leadership Styles
- Team Emotional Intelligence: a model for Team Effectiveness
- What is EI?
- Why is EI important?
- What is Team EI?
- How is Team EI measured?
- Model of Team Effectiveness
- Impact on performance
- Review and Feedback
Cross-functional integration: managing key relationships
- Collaboration in practice
- Benefits and Pitfalls
- Independence considerations
- Practical Considerations
- Technical adviser vs. business facilitator: maintaining credibility
- Raising commercial awareness of lawyers
- Perceptions and expectations
- Understanding your clients and the business needs
- Ensuring a quality offering
- Increasing efficiency
- “Selling” the service – messaging strategy
- Gaining management support
- Cost reduction opportunities
- Non-legal roles
- Managed services
- Other initiatives
- Selecting an external partner
- Tenders, panels and Master Service Agreements
- Fee arrangements
- Volume discounts and other benefits
- Current practices
- Types of metrics
- Management Information
- Corporate memory, record keeping and internal knowledge management
- Feedback on performance
- Performance goals for external legal providers
Practical Exercise: Team Challenge
- Effective communication skills
- Methods of Communication
- Active Listening
- Observation Skills
- Communication Styles
- Communication Considerations
- Effective writing techniques
- Check Style
- In-house Legal influence challenges
- EI – recap
- Best negotiation practices
- Ciandini’s Six Principles of Persuasion
- Identify need
- Why it matters
- Checks and balances
- How the inhouse team is instructed/used?
- Risk framework roles and remit
- Organisational risk appetite
- Consistency – enhancing and standardising approach
- Likelihood and impact assessment
- Risk Categories
- Risk reporting
- Mitigation and escalation
- Common issues for In-house Legal
Best Practices Recap
Days 4 & 5
Essential Non-Legal Skills for High Performing In-House Lawyers
Day 4Understanding yourself and others
How well do you know yourself, your colleagues and your organisation? Gain an understanding of what makes you and others “tick” and how that impacts the ways in which you perceive and are perceived by others and how that translates to good and bad human interactions and office politics.
The Personality Puzzle
- The Big 5: OCEAN
- Myers-Briggs Type Indicator
- DiSC Profile
- Stereotypes: the “Lawyer Personality”
- Personal audit of key traits
- Self -Motivation
- Types of motivators:
- Motivation Theories:
- Maslow’s hierarchy of needs
- Herzberg’s motivation-hygiene theory
- McClelland's Human Motivation Theory
- Hawthorne Effect
- Expectancy Theory
- Motivating others
- Implicit or unconscious bias
- Cross-cultural awareness
- Fast and slow thinking
- Learning and communications styles
- Leadership styles
- Decision-making styles
- Office politics: challenges and strategies
Understanding and Developing Emotional Intelligence
- Become self-aware about your strengths and weaknesses
- Manage yourself according to the needs of your organisation
- Be socially aware about other people, and the politics of your organisation
- Build healthy relationship management among colleagues
- Develop specific competencies:
- Emotion perception
- Impulse control
- Emotion management
Essential survival tools and techniques
It's not enough to recognise differences in personalities, thinking, learning, communication and behavioural styles; you need to be able to adapt your own style and use tools and techniques to enable you to communicate and work together successfully with other people, especially when their styles are very different from your own. On Day 3, we explore some essential survival skills.
Influencing and Persuading
- How to explain complex legal concepts to non-legal colleagues
- Building your own personal presence, credibility and gravitas
- The psychology of persuasion; 6 principles to consider
- How to speak up and get people to listen
- Get your point of view across confidently, without upsetting others or yourself
- Learn to say NO when you need to
Constructive Conflict Management
- Common sources of conflict
- Options for managing conflict
- How to have difficult conversations
- Strategies for handling unreasonable and difficult colleagues
- Forging alliances
- Lawyer negativity and burnout
- Recognise what triggers your “buttons”
- Rest, recovery and recharge
- Envision choices and adjust perspective; but know when to quit
- Stress busters
- Being present
- Mindfulness practices
- Well-being challenges
- Achieving balance
- Personal well-being assessment
Clinic: To discuss issues raised by participants
Recap: Building your own personal presence, credibility and gravitas
Our Tailored Learning Offering
Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.
If you want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.
We produce learning solutions that are completely unique to your business. We’ll guide you through the whole process, from the initial consultancy to evaluating the success of the full learning experience. Our learning specialists ensure you get the maximum return on your training investment.
We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.
We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:
- Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
- Track record – 10/10 of the world’s largest banks have chosen us as there training provider and we have delivered training across the largest banks and have trained over 25,000 professionals.
- Knowledge – our 100+ strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
- Reliability – if we promise it, we deliver it. We have delivered over 25,000 events both in person and online, using simultaneous translation to delegates from over 99 countries.
- Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 4.2/5 on service and 4.7/5 on Coursecheck
- A practical real-world curriculum of both personal and professional skills for empowering in-house lawyers to respond and meet the demands of business leaders to deliver value to their organisations
BiographyKelli Read is an experienced and versatile general counsel with an extensive background in finance, M&A, corporate, commercial, contractual and risk management matters, gained over 25 years’ global experience in a variety of environments. Kelli has worked in both the public and private sector, in private practice and in-house,– in legal, business and leadership roles - including law firms (King & Wood Mallesons, Herbert Smith Freehills), investment banking (Nomura International), financial services (RBS Group/WorldPay & BNY Mellon), private equity (Terra Firma Capital Partners & GI Partners), a non-departmental public body (QCDA), professional services (PwC & AlixPartners), technology services (SQS Group and Shift Left), higher education (The University of Law) and as an executive (Commercial Director) in portfolio business operations in the healthcare and education sectors (Cambian Group).Kelli was born in and was first qualified and practised in Australia. She was later admitted as a UK solicitor in 1992 and has lived and practised law in the UK since 1996. Kelli is London-based and balances a portfolio career working as a general counsel adviser to SMEs and as a consultant to in-house legal departments, specialising in the training and coaching of lawyers and teams, developing strategies and building skills for better personal performance, team effectiveness and organisational impact. Kelli has a particular interest in legal team assessment, team building and leadership coaching. She is accredited in individual (Trait Emotional Intelligence Questionnaire (TEIQue®) and team emotional intelligence assessment (Team Ei Survey) and was recently certified in the Bates Executive Presence Index (ExPI™) assessment tool.Kelli is an engaging presenter who challenges participants to think critically about how to meet the complex challenges faced by in-house counsel and what the legal department should be considering and doing to tailor itself to and be aligned with business needs.
The map attached details some of our most frequently used venues
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