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VAT on Virtual and Online Programmes
Claiming Back Your VAT
All attendees of a London based course incur VAT as a part of the cost of attendance.
Euromoney Learning have partnered with VAT IT to allow you the unique opportunity to recoup the VAT incurred.
Using VAT IT's extensive experience and simple sign-up and refund process, every invoice can be turned into cash for your business.
Claim the VAT that's rightfully yours in four simple steps:
1. Register your interest
2. Sign a few simple documents
3. VAT IT processes your claim
4. Receive your refund
Why choose VAT IT
VAT IT have spent two decades identifying, researching and perfecting the foreign VAT Reclaim process and built the best back end technology in the industry. By partnering with Euromoney Learning, we can provide you with a fast and effective way to reclaim your VAT which helps reduce the cost of your training.
VAT IT will charge a percentage of the VAT refund if/when it is successful.
Can I claim back the VAT myself?
You can claim back VAT directly from the UK Tax Authority (HMRC) by completing the following form.
For European clients, please refer to form VAT 65.
All other clients, please refer to form VAT 65A.
You may also be able to claim back your VAT against courses taking place outside of the UK, and we would recommend contacting VAT IT, our specialist partner, to discuss how to do this.
General Counsel & Chief Legal Officer Programme
The General Counsel & Chief Legal Officer (CLO) Programme is made up of two separately bookable modules.
The five-day programme is tailored specifically for General Counsels & Chief Legal Officers who are keen to meet the demands of business leaders who want their lawyers to deliver increasingly client-focused levels of service and continue their evolution as true partners in the business.
This course will help you to develop valuable commercial and other essential non-legal skills that are essential for the success of in-house lawyers. Designed to be interactive and highly practical, it provides a useful forum for networking, group discussions and sharing of experiences. Participants are encouraged to ask questions and draw upon the extensive experiences of each other and the Course Director.
By the end of the programme, you will have a clear idea of how to achieve better personal performance, team effectiveness and organisational impact.
Who should attend?
- In-house Lawyers in a leadership role for the first time
- Senior In-House Lawyers
- Legal Affairs Managers / Professionals responsible for managing legal services
- Private Practice Lawyers considering a move in-house
- Current or aspiring GCs, CLOs, Heads of Legal and Legal Directors
- Legal Counsel / in-house lawyers in corporates, government or charities, whether or not currently responsible for managing others
- Private Practice Solicitors considering a move in-house
- Any lawyer seeking to maximise personal performance, team effectiveness and organisational impact
Day One - People
Defining the role of In-house Legal
- The commercial context: why have inhouse capability?
- Roles & Responsibilities
Anatomy 101: what makes “good” In-house Legal?
- What does “good” look like?
- Needs analysis
- Alternate structures
- Achieving a vision
- Case study
Legal team building
- Team Essentials
- Required Resources
- Virtual Teams
How to recruit for success, inspire and retain
- Essential Competencies
- Personal attributes
- Core Values
- Personal development
- Inspiring others
- Retention strategies
Leadership: what it is and leadership styles
- Leadership defined
- Skills and Pitfalls
- In the In-house Legal context
- Leadership Styles
Review and Feedback
Day Two - Politics
Cross-functional integration: managing key relationships
- Collaboration in practice
- Benefits and Pitfalls
Independence and commerciality
- Independence considerations
- Practical Considerations
- Technical adviser vs. business facilitator: maintaining credibility
- Raising commercial awareness of lawyers
- Perceptions and expectations
- Understanding your clients and the business needs
- Ensuring a quality offering
- Increasing efficiency
- “Selling” the service – messaging strategy
- Gaining management support
- Cost reduction opportunities
- Non-legal roles
- Managed services
- Other initiatives
Getting best value from external law firms and other service providers
- Selecting an external partner
- Tenders, panels and Master Service Agreements
- Fee arrangements
- Volume discounts and other benefits
Metrics; KPIs and efficiency
- Current practices
- Types of metrics
- Management Information
- Corporate memory, record keeping and internal knowledge management
- Feedback on performance
- Performance goals for external legal providers
Review and Feedback
Day Three - Persuasion
Effective communication skills
- Methods of Communication
- Active Listening
- Observation Skills
- Communication Styles
- Communication Considerations
How to write effectively for business
- Effective writing techniques
- Check Style
Influence and the power of persuasion
- In-house Legal influence challenges
- EI – recap
- Best negotiation practices
- Ciandini’s Six Principles of Persuasion
Raising the legal bar within the business
- Identify need
Refresher: Corporate Governance
- Why it matters
- Checks and balances
- How the inhouse team is instructed/used?
- Risk framework roles and remit
- Organisational risk appetite
- Consistency – enhancing and standardising approach
- Likelihood and impact assessment
- Risk Categories
- Risk reporting
- Mitigation and escalation
- Common issues for In-house Legal
Clinic: To discuss issues raised by participants
Day Four - Understanding yourself and others
How well do you know yourself, your colleagues and your organisation? Gain an understanding of what makes you and others “tick” and how that impacts the ways in which you perceive and are perceived by others and how that translates to good and bad human interactions and office politics.
- The Big 5: OCEAN
- Myers-Briggs Type Indicator
- DiSC Profile
- Stereotypes: the “Lawyer Personality”
- Personal audit of key traits
- Self -Motivation
- Types of motivators:
- Motivation Theories:
- Motivating others
Minimise misinterpretation & misunderstanding
- Implicit or unconscious bias
- Cross-cultural awareness
- Fast and slow thinking
- Learning and communications styles
- Leadership styles
- Decision-making styles
- Office politics: challenges and strategies
Understanding and Developing Emotional Intelligence
- Become self-aware about your strengths and weaknesses
- Manage yourself according to the needs of your organisation
- Be socially aware about other people, and the politics of your organisation
- Build healthy relationship management among colleagues
Day Five - Essential survival tools and techniques
It's not enough to recognise differences in personalities, thinking, learning, communication and behavioural styles; you need to be able to adapt your own style and use tools and techniques to enable you to communicate and work together successfully with other people, especially when their styles are very different from your own. On Day 5, we explore some essential survival skills.
- Recognising team dynamics
- Team Emotional Intelligence
- Model of Team Effectiveness
- Impact on performance
- Post Covid
- Change Impacts
- Mindset and Habit
- Dimensions of Flexibility
Constructive Conflict Management
- Common sources of conflict
- Options for managing conflict
- How to have difficult conversations
- Strategies for handling unreasonable and difficult colleagues
- Forging alliances
- Lawyer negativity and burnout
- Recognise what triggers your “buttons”
- Rest, recovery and recharge
- Envision choices and adjust perspective; but know when to quit
- Stress busters
Mindfulness and well-being
- Being present
- Mindfulness practices
- Well-being challenges
- Achieving balance
- Personal well-being assessment
Clinic: To discuss issues raised by participants
Our Tailored Learning Offering
Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.
If you want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.
We produce learning solutions that are completely unique to your business. We’ll guide you through the whole process, from the initial consultancy to evaluating the success of the full learning experience. Our learning specialists ensure you get the maximum return on your training investment.
We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.
We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:
- Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
- Track record – 10/10 of the world’s largest banks have chosen us as there training provider and we have delivered training across the largest banks and have trained over 25,000 professionals.
- Knowledge – our 100+ strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
- Reliability – if we promise it, we deliver it. We have delivered over 25,000 events both in person and online, using simultaneous translation to delegates from over 99 countries.
- Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 4.2/5 on service and 4.7/5 on Coursecheck
- A practical real-world curriculum of both personal and professional skills for empowering in-house lawyers to respond and meet the demands of business leaders to deliver value to their organisations
BiographyKelli Read is an experienced and versatile general counsel with an extensive background in finance, M&A, corporate, commercial, contractual and risk management matters, gained over 25 years’ global experience in a variety of environments. Kelli has worked in both the public and private sector, in private practice and in-house,– in legal, business and leadership roles - including law firms (King & Wood Mallesons, Herbert Smith Freehills), investment banking (Nomura International), financial services (RBS Group/WorldPay & BNY Mellon), private equity (Terra Firma Capital Partners & GI Partners), a non-departmental public body (QCDA), professional services (PwC & AlixPartners), technology services (SQS Group and Shift Left), higher education (The University of Law) and as an executive (Commercial Director) in portfolio business operations in the healthcare and education sectors (Cambian Group).Kelli was born in and was first qualified and practised in Australia. She was later admitted as a UK solicitor in 1992 and has lived and practised law in the UK since 1996. Kelli is London-based and balances a portfolio career working as a general counsel adviser to SMEs and as a consultant to in-house legal departments, specialising in the training and coaching of lawyers and teams, developing strategies and building skills for better personal performance, team effectiveness and organisational impact. Kelli has a particular interest in legal team assessment, team building and leadership coaching. She is accredited in individual (Trait Emotional Intelligence Questionnaire (TEIQue®) and team emotional intelligence assessment (Team Ei Survey) and was recently certified in the Bates Executive Presence Index (ExPI™) assessment tool.Kelli is an engaging presenter who challenges participants to think critically about how to meet the complex challenges faced by in-house counsel and what the legal department should be considering and doing to tailor itself to and be aligned with business needs.