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VAT on Virtual and Online Programmes

VAT is applicable on virtual programmes to delegates attending from the UK*. If participating from the EU, a valid VAT number is required to ensure VAT will not be charged under the reverse charge mechanism. VAT is not applicable to attendees from all other countries.
*For virtual courses ran through our Asia office, VAT may be applicable to HK and Singapore residents only. Find out more by contacting


Claiming Back Your VAT

All attendees of a London based course incur VAT as a part of the cost of attendance.

Euromoney Learning have partnered with VAT IT to allow you the unique opportunity to recoup the VAT incurred.

Using VAT IT's extensive experience and simple sign-up and refund process, every invoice can be turned into cash for your business.

Claim the VAT that's rightfully yours in four simple steps:

1. Register your interest

2. Sign a few simple documents

3. VAT IT processes your claim

4. Receive your refund

Why choose VAT IT 

VAT IT have spent two decades identifying, researching and perfecting the foreign VAT Reclaim process and built the best back end technology in the industry. By partnering with Euromoney Learning, we can provide you with a fast and effective way to reclaim your VAT which helps reduce the cost of your training.

VAT IT will charge a percentage of the VAT refund if/when it is successful. 

Can I claim back the VAT myself?

You can claim back VAT directly from the UK Tax Authority (HMRC) by completing the following form. 
For European clients, please refer to form VAT 65
All other clients, please refer to form VAT 65A.


You may also be able to claim back your VAT against courses taking place outside of the UK, and we would recommend contacting VAT IT, our specialist partner, to discuss how to do this.

Investment Fund Operations & Administration

Improve your knowledge of how funds are managed and administered.
  • Investment Fund Operations & Administration is a highly practical three-day course designed to give you a thorough working knowledge of how unit trusts, mutual funds, pensions funds and hedge funds are constructed, invested, managed and administered.

    Combining presentations, group discussions and practical exercises, the course covers in detail a broad range of topics including:

    • All types of assets - including alternative, illiquid and volatile assets
    • Comparative fund types, structures, and legal aspects
    • Understanding benchmarks, mandates, investment objectives and constraints Pricing and valuation
    • Reporting & compliance - valuation, reconciliation and settlement
    • Registrar and transfer agency services
    • International client services
    • Client reporting: customised reporting, multi-currency/instrument reporting, and tax reporting
    • Compliance, tax and anti-money laundering issues

    Why should you attend this course?

    • Equip yourself with a clear understanding of how and why funds are established, the nature and impact of investment decisions, pricing and valuation, related activities such as portfolio balancing and performance measurement and how these processes affect operational, compliance, reporting, and other administration procedures
    • Examine a wide range of fund types, their characteristics, operation and administration features, including: mutual funds and unit trusts, pension fund, hedge funds and FOFs, real estate funds, venture capital funds, money market funds
    • Enhance your market knowledge not only of traditional investment products such as bonds, equities and money market products, but also of more complex products such as derivatives, CDOs, structured products, exchange traded funds, real estate, private equity, commodities and any related structures such as SPVs, SIVs etc.
    • Increase your confidence in controlling fund administration procedure, accurate pricing, valuation and best execution skills
    • Refine your skills in the correct legal and compliance procedures, and confidence in liaising with fund managers, investors, sponsors, fund services providers, custodians, and regulators

    Who should attend?

    • Operations supervisor or manager
    • Compliance manager
    • Risk manager
    • Fund administrator
    • Fund services relationship manager
    • Hedge fund administrator
    • Software provider or consultant
    • Custodian Finance and administration
    • Audit and supervision Regulators

    Note - A good level of spoken and written English is required to attend this course. Delegates should be of an intermediate standard in English at a minimum. Please refer to the Common European Framework of Reference for Languages - as a guide the level required is B2. 

  • Day 1

    Investing Fundamentals and Asset Classes
     • The current investment environment
    • Introduction to investing asset characteristics and asset allocation
    • Asset Classes
          - Securities, Derivatives, Alternatives etc.
    • Current investment environment – trends, economic environment, etc
          - ETFs
          - Multi-Asset Class
    • Exercise: Participants look at a typical Fund fact sheets and discuss and in groups discuss the assets required to build the fund and the likely challenges to Fund Operations and Administration.

    Investment Fund Types

    • Retail and non-retail funds
    • Off-shore vs domestic funds
    • SICAV in France and Luxembourg
    • Mutual Funds and Unit Trusts (OEICs in the UK)
    • Collective Investment Schemes
    • UCITS and AIFMD
    • ETFs (Exchange Traded Funds)
    • Hedge Funds
    • Private Equity Funds
    • The New APAC Funds Are Coming!
          - ASEAN - Collective Investment Schemes (Singapore, Malaysia, China)
          - MRF - Mutual Region of Funds (HK and China)
           ARFP – Asia Region Funds Passport (Australia, Japan, South Korea, New Zealand, Thailand)
    • Exercise: Participants are asked to list the type of funds that they are currently supporting and give feedback on what new types of fund they are expecting to see in the near future.
    The Asset Management Life Cycle - Asset Manager to Administration
    • ACD Asset Manager• Role of the front, middle and back office
    • How do investment managers make decisions?
    • Asset allocation switches, stock selection (buy/sell orders), active investment strategies
    • Role of the dealers
    • Role of the administration team, corporate actions, valuation, accounting, custody etc.
    The Fund Administration Map
    • Board
    • Investment Manager
    • Transfer Agent
    • Fund Administrator
    • Custodians
    • Depository

    • Exercise: Complete the Fund Administration Map. In groups delegates complete a flow diagram of which organisations handle which role, and how they interact.

    Overview of the Regulatory Environment 
     • The regulatory environment for investment funds
    • Retail v Non Retail Funds
    • Traditional v Hedge Fund v New Funds

    Day 2

    The Fund Administration Process
     • Roles and responsibilities
          - Defining the responsibilities of each player involved in the overall administration of the fund
          - Trade Processing
          - Subscriptions / Redemptions
          - Underlying Fund Investments
          - Trade Errors
    • Valuation
          - MTM (Mark to Market)
          - NAV
          - reconciliation
          - settlement

    • Managing your relationship and communication with:
          - investment managers
          - brokers / prime brokers / advisors
          - custodians / depository
          - fund sponsors
          - trustees
          - investors
    Exercise: Teams draw flow diagrams highlighting how settlement will occur in securities and derivatives trading. What can go wrong?
    Operation of a Fund
    Valuation / accounting team (NAV)      - Transaction capture
          - Validation
          - Reconciliations - Position management
          - Cash flows and Cash Management
          - Corporate actions
          - STP and SSIs
          - Margin calls
          - Collateral management
          - Valuation policies, transparency and disclosure
          - Relevant Regulatory, Industry and Accounting Standard
          - Price Information and Automation
    Exercise: Delegates calculate the NAV of a fund
    - What actions are required in dealing with:
           o AGM decisions
          o mergers/takeovers
          o corporate actions
     - Book-keeping for all portfolio transactions
           o when should a position be included in the valuation? i.e. trade date, settlement date, date of receipt of broker confirmation, etc.
          o is it necessary to receive a broker confirmation prior to recording a transaction handling of fund-to-fund transactions or cross trades
     - Posting of G/L entries
          o Calculation of all management fees, performance fees and any related expenses
          o Calculation of accrued income - e.g. coupon income, interest on cash balances, dividends, etc.
          o Computation of the value of the fund's asset
          o identifying appropriate pricing sources
          o which prices should be used for international funds with holdings in different time zones and when?
          o FX rates for conversion of FX amounts
          o what procedures should be used for the valuation of illiquid instruments?
          o Daily calculation of the net asset value (NAV)
          o Calculation of daily distribution factor

    Fund Valuation
     Registrar and transfer agency services
    - Maintaining the shareholders' register for the fund      • issuing certificates
          • amendments to investor details / powers of attorney
          • Dealing with investors
          • Offering documents
          • Subscription and redemption process
          • KYC and AML checks
          • Notifications
          • Potential problems
     Global transfer agency function
    - Registrar Function Overview        Stock Registrar / Bond Registrar
           Agent Function
           Dividend Payments / Cash Dividends / Stock Dividends / Reinvested Dividends Interest Payments Bond Principal / Payments
     Payment Processing Check  
           Record Keeping / DRIP / Proxy Services / Preferred Stock Calls
     Role of the Middle Office
          • Control and checks on Funds      • Control and checks on Fund Managers
          • Collateral Management
          • OTC counterparty exposure monitoring
          • Margin calls
          • Pricing valuation Validation
          • Model inputs
    o yield curves and volatilities
    o  assumptions such as default rateso Monte Carlo simulations generated
    o The Greeks
    o VaR

    Day 3

    Risk and Compliance
     • Operational Risk Management
          - People / Processes and Controls
          - Risk Review and - Policy Setting
          - Investment Restrictions
    • Information Systems and Business Continuity      - Information Systems
          - Disaster Recovery and Business Continuity Plan
    • Bookkeeping      - Accounting Principles
          - General Ledger
          - Tax – including withholding tax (WHT)
          - Financial statements and management reporting

    Role of Compliance – in the fund

    - Regulatory - Internal policies
    - Role of compliance in fund administration
    - Regulatory Risk
    - Internal policies and Service provision
    - Procedure documentation and audit trails
    - Role of risk management for the fund and administrator
    - Market risk
    - Counterparty/credit risk
    - Operational risk
    - Risk management frameworks
    - Identifying and Measuring risk
    Control framework
     - KRIs & KPIs
    - Structure and management of a risk event

    Reporting Standards
     - CRS (Common Reporting Standards)
    - Financial institutions resident in CRS countries reporting account holder information to their local tax authorities
    - exchange tax information with countries where account holders are tax residents
    - Foreign Account Tax Compliance Act (FATCA)
          o identify reportable accounts
          o obtain the account holder identifying information
          o report certain accounts to their local tax administration.

    Modern Fund Administration - Performance Measurement
     - Benchmarks
    - Alpha and Beta
    - Absolute Return
    - Sharpe Ratio
    - Information ratio Performance Attribution
    - Global Investment Reporting Standards (GIPS)

    Today’s Regulatory Impact – What really matters to the World’s Top Fund Administrators
     • UCITS V
    • The New “KID”
    • Swing Pricing
    • AIFMD
    • RAIF in Luxembourg
    • China – RQFII and QDII
    • MiFID 2
    • Solvency 2
          o Impact of Asset “Look Through” on Funds
          o Risk Based Capital Requirement (SCRD)

    What does the future look like for the fund Services Industry?
    Group Discussion

  • Our Tailored Learning Offering

    Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.

    If you want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.

    We produce learning solutions that are completely unique to your business. We’ll guide you through the whole process, from the initial consultancy to evaluating the success of the full learning experience. Our learning specialists ensure you get the maximum return on your training investment.

  • We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.

    We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:

    • Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
    • Track record – 10/10 of the world’s largest banks have chosen us as there training provider and we have delivered training across the largest banks and have trained over 25,000 professionals.
    • Knowledge – our 100+ strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
    • Reliability – if we promise it, we deliver it. We have delivered over 25,000 events both in person and online, using simultaneous translation to delegates from over 99 countries.
    • Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 4.2/5 on service and 4.7/5 on Coursecheck
This course can be run as an In-house or Tailored Learning programme


  • Mark Doran


    Mark worked in Investment Banks including HSBC and Bank of Montreal for nearly 20 years. During this time he worked in Global Custody and then as a trader, running books in FX, bonds and derivatives. Mark has run courses all over the world including Amsterdam, Dublin, London, New York, Hong Kong, Singapore, Jakarta, Johannesburg, Delhi, Accra, and all over the world.  Mark delivers courses which focus on providing a practical and in depth understanding of the markets from a Trading, Asset Management, Custody and Risk viewpoint. His courses are interactive and stimulating, offering delegates the opportunity to participate in an environment which encourages free discussion of the real issues faced in the workplace.  In nearly 20 years of delivering training Mark has spent a lot of that time delivering courses on Global Custody and Fund Services for the major Custodians including::CitiBoNYJPMorganDeutscheState StreetHSBCAnd others In addition to his training activities, Mark has undertaken various consultancy projects, such as an in depth collateral risk assessment at a major European Investment bank.  Mark held the position of Non-Executive Director of Cazenove’s Risk Oversight Committee for many years. Acting as a member of the committee in a general consultative capacity to assess the firm’s risk..  Mark has also presented at JPMorgan Forums in London, speaking on topics such as the Benefits and Risks of Derivatives. He along with representatives from regulators, law firms, hedge funds etc were asked to give their views on the risks of derivatives to 150 / 200 Directors and senior managers from the top investment firms in the UK.   



The course will take place at a Central London hotel.

The map attached details some of our most frequently used venues

If you need help booking accommodation for your visit, please contact and one of our partners will help you get the best rate possible.