Cash management: Cash captains see their ship come in
Citi: the $6.5 billion start-up
Third-party provision finally takes off
Emerging markets: challenges remain
Financial institutions: uncertainty breeds competition
| Full results |
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| Among non-financial institutions, Which ICMs do you use most? Global and regional results |
| Among non-financial institutions, The Best domestic Cash Managers |
| Among non-financial institutions, How do customers rate their lead Global ICM’s services? % of very good/excellent ratings customers gave their lead Global ICM Level of commitment Industry expertise and knowledge Quality of personnel Technical support and guidance Effective use of up-to-date technology Competitive pricing Contingency plan capabilities/preparedness Access to all applicable clearing systems Availability of Global banking electronic tools Global liquidity capabilities Personalised client service In-country client service Robustness of electronic banking platforms Innovative payment/collection methods Comprehensive electronic banking capabilities Error rates |
| Among financial institutions, Which ICMs do you use most? Regional Euro transactions Dollar transactions Yen transactions |
Methodology
Euromoney polled cash managers, treasurers and financial officers worldwide. We received in total 6,238 valid replies to questions relating to international cash management services (2007: 3,801 replies) from 109 countries (2007:89 countries). Respondents were asked to indicate:
— Which three banks they currently used most for their cash management services
— Their rating of services provided by their lead cash manager on a sliding scale of 1=excellent; 2=very good; 3=good; 4=fair; 5=poor. Banks’ scores in each category are the percentage of ratings they received for that category that were very good or excellent.
In the lead categories, each voter’s top bank was awarded four points, second place three points, and third place two points. Each voter’s score was then weighted depending on the annual gross sales of the part of the business for which the voter was responsible, as follows:
1. Greater than $100 billion – a factor of 10 was applied
2. $25 billion to $99.99 billion – a factor of 9 was applied
3. $10 billion to $24.99 billion – a factor of 8 was applied
4. $5 billion to $9.99 billion – a factor of 7 was applied
5. $2.5 billion to $4.99 billion – a factor of 6 was applied
6. $1 billion to $2.49 billion – a factor of 5 was applied
7. $500 million to $999.9million – a factor of 4 was applied
8. $ 100 million to $ 499.9 million – a factor of 3 was applied
9. $ 50 million to $ 99.9 million – a factor of 2 was applied
10. Less than $50 million – a factor of unity was applied
Treasurers’ votes were aggregated to include subsidiaries and regions where appropriate.
Geographical breakdown of annual gross sales of respondent companies (figures for 2007 in brackets):
Asia 63.24% (59.74%), Europe 16.63% (24.91%), Middle East & Africa 13.02% (5.41%), North America 4.74% (9.45%), Latin America 2.37% (0.49%)
Geographical breakdown of all votes received (figures for 2007 in brackets):
Asia 67.29% (70.10%), Middle East & Africa 15.14% (13.90%), Europe 11.95% (11.17%), North America 3.15% (2.91%), Latin America 2.47% (1.91%).