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Surveys

Private Banking and Wealth Management Survey 2013: Country awards

Best local private bank awards are listed in the appropriate countries below (listed with an * to the left), or you can find them here.
By Country

Argentina
Australia
Austria
Bahamas
Bahrain
Barbados
Belgium
Brazil
Brunei
Canada
Cayman Islands
Chile
China
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Ecuador
Egypt
Estonia
Finland *
France
Germany
Gibraltar
Greece *
Guernsey
Hong Kong
Hungary *
India
Indonesia *
Italy
Jamaica
Japan
Jersey
Kazakhstan
Korea
Kuwait
Latvia *
Lebanon
Lithuania
Luxembourg
Malaysia
Mauritius *
Mexico *
Monaco
Netherlands
Norway
Panama *
Pararguay
Peru
Phillipines
Poland
Portugal *
Qatar
Romania
Russia *
Saudi Arabia
Singapore *
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand *
Turkey
Ukraine *
United Arab Emirates
United Kingdom
United States
Uruguay
Venezuela

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Survey results index
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Extended survey results index

Argentina
Best private banking services overall
2013 2012 Entity
1 1 UBS
2 5 Credit Suisse
3 3 JPMorgan
4 4 Merrill Lynch Wealth Management
5 2 Santander
Relationship management
2013 2012 Entity
1= 4= Credit Suisse
1= 1 UBS
Privacy and security
2013 2012 Entity
1 6 UBS
Range of investment products
2013 2012 Entity
1 5= UBS
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1= Wells Fargo
High net worth I
2013 2012 Entity
1 5 Merrill Lynch Wealth Management
High net worth II
2013 2012 Entity
1 1 UBS
Ultra high net worth
2013 2012 Entity
1 2 JPMorgan
Family office services
2013 2012 Entity
1 6= HSBC

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Australia
Best private banking services overall
2013 2012 Entity
1 3 Westpac
2 6 National Australia Bank
3 1 Credit Suisse
4 4 ANZ
5 2 Commonwealth Bank
Relationship management
2013 2012 Entity
1 7= Westpac
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 3 Westpac
Net-worth-specific services
Super affluent
2013 2012 Entity
1 4 Westpac
High net worth I
2013 2012 Entity
1 3 National Australia Bank
High net worth II
2013 2012 Entity
1 5 ANZ
Ultra high net worth
2013 2012 Entity
1 5= Westpac
Family office services
2013 2012 Entity
1 7 Myer Family Office

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Austria
Best private banking services overall
2013 2012 Entity
1 2 Credit Suisse
2 6 UBS
3 1 Erste Bank
4 3 Schoellerbank
5 7 Kathrein & Co. (RBI)
Relationship management
2013 2012 Entity
1 4 Schoellerbank
Privacy and security
2013 2012 Entity
1 12 Credit Suisse
Range of investment products
2013 2012 Entity
1 1 Kathrein & Co. (RBI)
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2 Kathrein & Co. (RBI)
High net worth I
2013 2012 Entity
1 5 Erste Bank
High net worth II
2013 2012 Entity
1 2 Erste Bank
Ultra high net worth
2013 2012 Entity
1 2 UBS
Family office services
2013 2012 Entity
1 1= Bankhaus Spangler

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Bahamas
Best private banking services overall
2013 2012 Entity
1 1 Credit Suisse
2 2 UBS
3 3 Pictet
4 7 Lombard Odier Darier Hentsch
5 4 RBC
Relationship management
2013 2012 Entity
1 1 Pictet
Privacy and security
2013 2012 Entity
1 1 Pictet
Range of investment products
2013 2012 Entity
1 2 Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 7 Credit Suisse
High net worth I
2013 2012 Entity
1 1 Credit Suisse
High net worth II
2013 2012 Entity
1 2= Credit Suisse
Ultra high net worth
2013 2012 Entity
1 1 Pictet
Family office services
2013 2012 Entity
1 1 Pictet

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Bahrain
Best private banking services overall
2013 2012 Entity
1 1 HSBC
2 2 Credit Suisse
3 3 BNP Paribas
4 4 Citi
5 6 Merrill Lynch Wealth Management
Relationship management
2013 2012 Entity
1 1 HSBC
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 1 HSBC
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 HSBC
High net worth I
2013 2012 Entity
1 1 HSBC
High net worth II
2013 2012 Entity
1 1 Credit Suisse
Ultra high net worth
2013 2012 Entity
1 2= Credit Suisse
Family office services
2013 2012 Entity
1 2 Credit Suisse

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Barbados
Best private banking services overall
2013 2012 Entity
1 2 Scotiabank
2 1 CIBC
3 3 RBC
4 10 Cidel
5 9 Citi
Relationship management
2013 2012 Entity
1 1 Scotiabank
Privacy and security
2013 2012 Entity
1 1 Scotiabank
Range of investment products
2013 2012 Entity
1 1= Scotiabank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2 Scotiabank
High net worth I
2013 2012 Entity
1 2= Scotiabank
High net worth II
2013 2012 Entity
1 2= Scotiabank
Ultra high net worth
2013 2012 Entity
1 2= Scotiabank
Family office services
2013 2012 Entity
1 1= Scotiabank

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Belgium
Best private banking services overall
2013 2012 Entity
1 4 KBC
2 7 Bank Delen
3 3 BNP Paribas Fortis
4 1 Petercam
5 5 Degroof
Relationship management
2013 2012 Entity
1 5 Bank Delen
Privacy and security
2013 2012 Entity
1 5 UBS
Range of investment products
2013 2012 Entity
1 5= BNP Paribas Fortis
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2= KBC
High net worth I
2013 2012 Entity
1 6 KBC
High net worth II
2013 2012 Entity
1 5 BNP Paribas Fortis
Ultra high net worth
2013 2012 Entity
1 5 UBS
Family office services
2013 2012 Entity
1 9= Degroof

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Brazil
Best private banking services overall
2013 2012 Entity
1 2 BTG Pactual
2 1 Banco Itaú
3 5 Santander
4 6 JPMorgan
5 4 HSBC
Relationship management
2013 2012 Entity
1 3 BTG Pactual
Privacy and security
2013 2012 Entity
1= 1 Banco Itaú
1= 3 Bradesco
Range of investment products
2013 2012 Entity
1 2 BTG Pactual
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2 Bradesco
High net worth I
2013 2012 Entity
1 2 Santander
High net worth II
2013 2012 Entity
1 1 Banco Itaú
Ultra high net worth
2013 2012 Entity
1 2 JPMorgan
Family office services
2013 2012 Entity
1 6= Consenso

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Brunei
Best private banking services overall
2013 2012 Entity
1 1 HSBC
2= 5= Citi
2= 2 Standard Chartered
4 8 UBS
5 RBC
Relationship management
2013 2012 Entity
1 Baiduri Bank
Privacy and security
2013 2012 Entity
1 3= HSBC
Range of investment products
2013 2012 Entity
1 1 HSBC
Net-worth-specific services
Super affluent
2013 2012 Entity
1 3= HSBC
High net worth I
2013 2012 Entity
1 1 HSBC
High net worth II
2013 2012 Entity
1 3= UBS
Ultra high net worth
2013 2012 Entity
1 JPMorgan
Family office services
2013 2012 Entity
1 1 UBS

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Canada
Best private banking services overall
2013 2012 Entity
1 1 RBC
2 3 BMO Harris
3 2 TD Bank
4 6 CIBC
5 4 Northwood Family Office
Relationship management
2013 2012 Entity
1 1 RBC
Privacy and security
2013 2012 Entity
1 2 RBC
Range of investment products
2013 2012 Entity
1 1 RBC
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 RBC
High net worth I
2013 2012 Entity
1 1 RBC
High net worth II
2013 2012 Entity
1 3 Northwood Family Office
Ultra high net worth
2013 2012 Entity
1 1 Northwood Family Office
Family office services
2013 2012 Entity
1 1 Northwood Family Office

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Cayman Islands
Best private banking services overall
2013 2012 Entity
1 1 RBC
2 2 Butterfield Bank
3 3 Scotiabank
4 9 HSBC
5 7 Coutts
Relationship management
2013 2012 Entity
1 2 RBC
Privacy and security
2013 2012 Entity
1 6= Butterfield Bank
Range of investment products
2013 2012 Entity
1 3 Scotiabank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Butterfield Bank
High net worth I
2013 2012 Entity
1 4= Butterfield Bank
High net worth II
2013 2012 Entity
1 9= HSBC
Ultra high net worth
2013 2012 Entity
1 8= Scotiabank
Family office services
2013 2012 Entity
1 7 Butterfield Bank

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Chile
Best private banking services overall
2013 2012 Entity
1 2 Santander
2 1 JPMorgan
3 3 UBS
4 4 Credit Suisse
5 5 Celfin Capital (BTG Pactual)
Relationship management
2013 2012 Entity
1 1 JPMorgan
Privacy and security
2013 2012 Entity
1 9 UBS
Range of investment products
2013 2012 Entity
1 2 Santander
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Banco de Chile
High net worth I
2013 2012 Entity
1 4= Santander
High net worth II
2013 2012 Entity
1 1 UBS
Ultra high net worth
2013 2012 Entity
1 1 JPMorgan
Family office services
2013 2012 Entity
1 7= Capital Advisors

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China
Best private banking services overall
2013 2012 Entity
1 2 China Merchants Bank
2 3 Bank of China
3 4 Bank of Communications
4 1 ICBC
5 7 UBS
Relationship management
2013 2012 Entity
1 1 China Merchants Bank
Privacy and security
2013 2012 Entity
1 1 Bank of China
Range of investment products
2013 2012 Entity
1 3 China Merchants Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1= 2 Bank of China
1= 4 Bank of Communications
High net worth I
2013 2012 Entity
1 1 China Merchants Bank
High net worth II
2013 2012 Entity
1= 1 China Merchants Bank
1= 7= China Minsheng Bank
Ultra high net worth
2013 2012 Entity
1 3 UBS
Lending/financing solutions
2013 2012 Entity
1 1 ICBC
Commodities investment
2013 2012 Entity
1 10= Agricultural Bank of China
Family office services
2013 2012 Entity
1= 2 Bank of China
1= 4 UBS

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Colombia
Best private banking services overall
2013 2012 Entity
1 5 JPMorgan
2 2 Citi
3= 3 Credit Suisse
3= 1 Santander
5 4 UBS
Relationship management
2013 2012 Entity
1 6 JPMorgan
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 1= JPMorgan
Net-worth-specific services
Super affluent
2013 2012 Entity
1 4 Citi
High net worth I
2013 2012 Entity
1 2 Citi
High net worth II
2013 2012 Entity
1 4 JPMorgan
Ultra high net worth
2013 2012 Entity
1 4= JPMorgan
Family office services
2013 2012 Entity
1 6 JPMorgan

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Croatia
Best private banking services overall
2013 2012 Entity
1 2 Erste Bank
2 1 Privredna banka Zagreb
3 4 Raiffeisen Bank International
4 5 Hypo Alpe-Adria Bank
5 6 UniCredit
Relationship management
2013 2012 Entity
1 1 Privredna banka Zagreb
Privacy and security
2013 2012 Entity
1= 1 Privredna banka Zagreb
1= 4 Raiffeisen Bank International
Range of investment products
2013 2012 Entity
1 1 Privredna banka Zagreb
Net-worth-specific services
Super affluent
2013 2012 Entity
1= 7 Hypo Alpe-Adria Bank
1= 1 Privredna banka Zagreb
High net worth I
2013 2012 Entity
1 1 Privredna banka Zagreb
High net worth II
2013 2012 Entity
1 1 Privredna banka Zagreb
Ultra high net worth
2013 2012 Entity
1 1 Privredna banka Zagreb
Family office services
2013 2012 Entity
1= 7 OTP Bank
1= 1 Privredna banka Zagreb

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Cyprus
Best private banking services overall
2013 2012 Entity
1 2 Eurobank
2 1 Bank of Cyprus
3 3 Laiki
4 4 Hellenic Bank
5 6 Piraeus Bank
Relationship management
2013 2012 Entity
1 1 Bank of Cyprus
Privacy and security
2013 2012 Entity
1 2 Eurobank
Range of investment products
2013 2012 Entity
1 1 Bank of Cyprus
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Bank of Cyprus
High net worth I
2013 2012 Entity
1 2 Eurobank
High net worth II
2013 2012 Entity
1 1 Eurobank
Ultra high net worth
2013 2012 Entity
1 4 Eurobank
Family office services
2013 2012 Entity
1 Eurobank

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Czech Republic
Best private banking services overall
2013 2012 Entity
1 2 CSOB (KBC)
2 3 Bank Gutmann
3 8 UBS
4 6 Credit Suisse
5 10 Raiffeisen Bank International
Relationship management
2013 2012 Entity
1 2 CSOB (KBC)
Privacy and security
2013 2012 Entity
1 CSOB (KBC)
Range of investment products
2013 2012 Entity
1 7= J&T Banka
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 CSOB (KBC)
High net worth I
2013 2012 Entity
1 1= CSOB (KBC)
High net worth II
2013 2012 Entity
1 4= UBS
Ultra high net worth
2013 2012 Entity
1 2 Credit Suisse
Family office services
2013 2012 Entity
1= 1 Bank Gutmann
1= 3= UBS

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Denmark
Best private banking services overall
2013 2012 Entity
1 1 Danske Bank
2 2 Nordea
3 3 SEB
4 5 Jyske Bank
5 8 Nykredit
Relationship management
2013 2012 Entity
1 1= Nordea
Privacy and security
2013 2012 Entity
1 1 Nordea
Range of investment products
2013 2012 Entity
1 3 Danske Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Danske Bank
High net worth I
2013 2012 Entity
1 1 Danske Bank
High net worth II
2013 2012 Entity
1 1 Danske Bank
Ultra high net worth
2013 2012 Entity
1 2 Danske Bank
Family office services
2013 2012 Entity
1 1 Danske Bank

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Ecuador
Best private banking services overall
2013 2012 Entity
1 4 Citi
2 1 JPMorgan
3 2 HSBC
4 13= Goldman Sachs
5 5 UBS
Relationship management
2013 2012 Entity
1 1 HSBC
Privacy and security
2013 2012 Entity
1 9= UBS
Range of investment products
2013 2012 Entity
1 2= JPMorgan
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Merrill Lynch Wealth Management
High net worth I
2013 2012 Entity
1 2 Citi
High net worth II
2013 2012 Entity
1 7= Citi
Ultra high net worth
2013 2012 Entity
1 2 JPMorgan
Family office services
2013 2012 Entity
1= 5= Citi
1= 1 Credit Suisse
1= 4 Santander

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Egypt
Best private banking services overall
2013 2012 Entity
1 2 Credit Suisse
2 3 UBS
3 1 HSBC
4 8 Julius Baer
5 10 Deutsche Bank
Relationship management
2013 2012 Entity
1= 5= Credit Suisse
1= 1 HSBC
1= 4 UBS
Privacy and security
2013 2012 Entity
1= 2 Credit Suisse
1= 4= UBS
Range of investment products
2013 2012 Entity
1 2 Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 HSBC
High net worth I
2013 2012 Entity
1 3 UBS
High net worth II
2013 2012 Entity
1= 1 Credit Suisse
1= 2= UBS
Ultra high net worth
2013 2012 Entity
1 3= UBS
Family office services
2013 2012 Entity
1 1 UBS

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Estonia
Best private banking services overall
2013 2012 Entity
1 2 Hansapank (Swedbank)
2 1 SEB
3 5 Nordea
4 3 Danske Bank
5 4 LHV
Relationship management
2013 2012 Entity
1= 1 Danske Bank
1= 2 Nordea
Privacy and security
2013 2012 Entity
1 5 LHV
Range of investment products
2013 2012 Entity
1 1 Hansapank (Swedbank)
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1= SEB
High net worth I
2013 2012 Entity
1 4 Nordea
High net worth II
2013 2012 Entity
1 1= Hansapank (Swedbank)
Family office services
2013 2012 Entity
1 Danske Bank

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Finland
Best private banking services overall
2013 2012 Entity
1 4 SEB
2 Nordea
3 2 OP-Pohjola Group
4 3 Danske Bank
5 6 Evli
Best local bank
2013 2012 Entity
1 OP-Pohjola Group
Relationship management
2013 2012 Entity
1 3 SEB
Privacy and security
2013 2012 Entity
1 1 SEB
Range of investment products
2013 2012 Entity
1 Nordea
Net-worth-specific services
Super affluent
2013 2012 Entity
1 4 OP-Pohjola Group
High net worth I
2013 2012 Entity
1 5 OP-Pohjola Group
High net worth II
2013 2012 Entity
1 12= SEB
Ultra high net worth
2013 2012 Entity
1 10= SEB
Family office services
2013 2012 Entity
1 2 SEB

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France
Best private banking services overall
2013 2012 Entity
1 2 Société Générale
2 1 BNP Paribas
3 5 JPMorgan
4 9 Neuflize OBC (ABN Amro)
5 4 Credit Suisse
Relationship management
2013 2012 Entity
1 2 Société Générale
Privacy and security
2013 2012 Entity
1 1 Pictet
Range of investment products
2013 2012 Entity
1 3 Société Générale
Net-worth-specific services
Super affluent
2013 2012 Entity
1 3 Société Générale
High net worth I
2013 2012 Entity
1 2= Neuflize OBC (ABN Amro)
High net worth II
2013 2012 Entity
1 4= UBS
Ultra high net worth
2013 2012 Entity
1 1 JPMorgan
Family office services
2013 2012 Entity
1 4 Lombard Odier Darier Hentsch

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Germany
Best private banking services overall
2013 2012 Entity
1 1 Deutsche Bank
2 2 Credit Suisse
3 3 Berenberg Bank
4 4 UBS
5 5 Metzler
Relationship management
2013 2012 Entity
1 2 Metzler
Privacy and security
2013 2012 Entity
1 2 Berenberg Bank
Range of investment products
2013 2012 Entity
1 1 Deutsche Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 4= Commerzbank
High net worth I
2013 2012 Entity
1 20= Sal Oppenheim
High net worth II
2013 2012 Entity
1= 1 Deutsche Bank
1= 2= Metzler
Ultra high net worth
2013 2012 Entity
1 9= JPMorgan
Family office services
2013 2012 Entity
1 1 Berenberg Bank

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Gibraltar
Best private banking services overall
2013 2012 Entity
1 3 Credit Suisse
2 12= Lombard Odier Darier Hentsch
3 5 Lloyds TSB
4 1 Barclays
5 11 Société Générale
Relationship management
2013 2012 Entity
1 Lloyds TSB
Privacy and security
2013 2012 Entity
1= 2= Credit Suisse
1= 5= EFG
Range of investment products
2013 2012 Entity
1 3= Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2= Lloyds TSB
High net worth I
2013 2012 Entity
1 3= Lloyds TSB
High net worth II
2013 2012 Entity
1 2= Schroders
Ultra high net worth
2013 2012 Entity
1 3= Lombard Odier Darier Hentsch
Family office services
2013 2012 Entity
1 2= Safra

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Greece
Best private banking services overall
2013 2012 Entity
1 7 Credit Suisse
2 6 Alpha Bank
3 12 Deutsche Bank
4 17 BNP Paribas
5 10 National Bank of Greece
Best local bank
2013 2012 Entity
1 Alpha Bank
Relationship management
2013 2012 Entity
1 2 Alpha Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 3 Alpha Bank
High net worth I
2013 2012 Entity
1 1 Citi
High net worth II
2013 2012 Entity
1 2 Credit Suisse
Ultra high net worth
2013 2012 Entity
1 1 Credit Suisse
Family office services
2013 2012 Entity
1 Lombard Odier Darier Hentsch

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Guernsey
Best private banking services overall
2013 2012 Entity
1 1 Credit Suisse
2 6 Deutsche Bank
3= 11 HSBC
3= 12 Société Générale
5 3 RBC
Relationship management
2013 2012 Entity
1 1= Credit Suisse
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 1 Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2 Barclays
High net worth I
2013 2012 Entity
1 8 Credit Suisse
High net worth II
2013 2012 Entity
1 1 Credit Suisse
Ultra high net worth
2013 2012 Entity
1 1 Credit Suisse
Family office services
2013 2012 Entity
1 2 Rothschild

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Hong Kong
Best private banking services overall
2013 2012 Entity
1 1 UBS
2 3 Credit Suisse
3 4 JPMorgan
4 2 HSBC
5 8 Deutsche Bank
Relationship management
2013 2012 Entity
1 1 UBS
Privacy and security
2013 2012 Entity
1 2 Credit Suisse
Range of investment products
2013 2012 Entity
1 1 UBS
Net-worth-specific services
Super affluent
2013 2012 Entity
1 12 Standard Chartered
High net worth I
2013 2012 Entity
1 1 HSBC
High net worth II
2013 2012 Entity
1 3 UBS
Ultra high net worth
2013 2012 Entity
1 1 JPMorgan
Family office services
2013 2012 Entity
1 1 UBS

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Hungary
Best private banking services overall
2013 2012 Entity
1 2 BNP Paribas
2 3 Bank Gutmann
3 8 Concorde Asset Management
4 1 Erste Bank
5 7 Citi
Best local bank
2013 2012 Entity
1 Concorde Asset Management
Relationship management
2013 2012 Entity
1 1 BNP Paribas
Privacy and security
2013 2012 Entity
1 11= Citi
Range of investment products
2013 2012 Entity
1 2= Erste Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 7 Concorde Asset Management
High net worth I
2013 2012 Entity
1 1 BNP Paribas
High net worth II
2013 2012 Entity
1 5 BNP Paribas
Ultra high net worth
2013 2012 Entity
1 Pictet
Family office services
2013 2012 Entity
1 1= Concorde Asset Management

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India
Best private banking services overall
2013 2012 Entity
1 2 Kotak Mahindra
2 1 Merrill Lynch Wealth Management
3 4 HDFC
4 7 IIFL Private Wealth Management
5 3 Citi
Relationship management
2013 2012 Entity
1 1 Merrill Lynch Wealth Management
Privacy and security
2013 2012 Entity
1 2 Merrill Lynch Wealth Management
Range of investment products
2013 2012 Entity
1 1 Kotak Mahindra
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 HDFC
High net worth I
2013 2012 Entity
1 4= Kotak Mahindra
High net worth II
2013 2012 Entity
1 1 Merrill Lynch Wealth Management
Ultra high net worth
2013 2012 Entity
1 1 Merrill Lynch Wealth Management
Family office services
2013 2012 Entity
1 1 Kotak Mahindra

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Indonesia
Best private banking services overall
2013 2012 Entity
1 6 Credit Suisse
2 1 Citi
3 2 HSBC
4 4 Standard Chartered
5 8 Bank Mandiri
Best local bank
2013 2012 Entity
1 Bank Mandiri
Relationship management
2013 2012 Entity
1 1= Citi
Privacy and security
2013 2012 Entity
1 5= Credit Suisse
Range of investment products
2013 2012 Entity
1 5= UBS
Net-worth-specific services
Super affluent
2013 2012 Entity
1= 7= HSBC
1= 4= Standard Chartered
High net worth I
2013 2012 Entity
1 4 Standard Chartered
High net worth II
2013 2012 Entity
1 2 Citi
Ultra high net worth
2013 2012 Entity
1 10= Credit Suisse
Family office services
2013 2012 Entity
1 3 Credit Suisse

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Italy
Best private banking services overall
2013 2012 Entity
1 2 UBS
2 1 Credit Suisse
3 5 Intesa Sanpaolo
4 12 JPMorgan
5 3 UniCredit
Relationship management
2013 2012 Entity
1 2 Credit Suisse
Privacy and security
2013 2012 Entity
1 2 Credit Suisse
Range of investment products
2013 2012 Entity
1 2 UBS
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Intesa Sanpaolo
High net worth I
2013 2012 Entity
1 3 Credit Suisse
High net worth II
2013 2012 Entity
1 1 UBS
Ultra high net worth
2013 2012 Entity
1 4 JPMorgan
Family office services
2013 2012 Entity
1 1 UBS

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Jamaica
Best private banking services overall
2013 2012 Entity
1 8 Scotiabank
2= 3= CIBC
2= 3= Citi
4 2 RBC
5 1 National Commercial Bank Jamaica
Relationship management
2013 2012 Entity
1= 1 National Commercial Bank Jamaica
1= PanCaribbean Bank
1= Pictet
1= 3= RBC
Privacy and security
2013 2012 Entity
1 6= CIBC
Range of investment products
2013 2012 Entity
1 7 Scotiabank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 8 Scotiabank
High net worth I
2013 2012 Entity
1 Scotiabank
High net worth II
2013 2012 Entity
1= 1 National Commercial Bank Jamaica
1= Scotiabank
Ultra high net worth
2013 2012 Entity
1 Scotiabank
Family office services
2013 2012 Entity
1 8 Scotiabank

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Japan
Best private banking services overall
2013 2012 Entity
1 9 Mitsubishi UFJ Merrill Lynch PB Securities
2 2= SMBC
3 6 Credit Suisse
4 2= Nomura
5 15 Mizuho
Relationship management
2013 2012 Entity
1 7= Mitsubishi UFJ Merrill Lynch PB Securities
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 9= Mitsubishi UFJ Merrill Lynch PB Securities
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Citi
High net worth I
2013 2012 Entity
1 8 Mitsubishi UFJ Merrill Lynch PB Securities
High net worth II
2013 2012 Entity
1 3= Nomura
Ultra high net worth
2013 2012 Entity
1 9= Credit Suisse
Family office services
2013 2012 Entity
1 2 SMBC

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Jersey
Best private banking services overall
2013 2012 Entity
1 4= HSBC
2 1 UBS
3 6 Coutts
4 4= Credit Suisse
5 3 RBC
Relationship management
2013 2012 Entity
1= 11 Coutts
1= 6= Nedbank Private Wealth
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 3= HSBC
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 HSBC
High net worth I
2013 2012 Entity
1 15= Nedbank Private Wealth
High net worth II
2013 2012 Entity
1 1 UBS
Ultra high net worth
2013 2012 Entity
1 1 UBS
Family office services
2013 2012 Entity
1 12= EFG

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Kazakhstan
Best private banking services overall
2013 2012 Entity
1 1 Kazkommertsbank
2 8 HSBC
3 7 Halyk Bank
4 12 Sberbank
5 Deutsche Bank
Relationship management
2013 2012 Entity
1 1 Kazkommertsbank
Privacy and security
2013 2012 Entity
1 4= Kazkommertsbank
Range of investment products
2013 2012 Entity
1 1 Bank CenterCredit
Net-worth-specific services
Super affluent
2013 2012 Entity
1 BTA Bank
High net worth I
2013 2012 Entity
1 Kazkommertsbank
High net worth II
2013 2012 Entity
1= Halyk Bank
1= Sberbank
Ultra high net worth
2013 2012 Entity
1 Kazkommertsbank
Family office services
2013 2012 Entity
1 Grata Law Firm

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Korea
Best private banking services overall
2013 2012 Entity
1 1 Shinhan
2 2 Hana Bank
3 6 Kookmin Bank
4 4 Woori Bank
5 3 KEB
Relationship management
2013 2012 Entity
1 2 Hana Bank
Privacy and security
2013 2012 Entity
1 2 Shinhan
Range of investment products
2013 2012 Entity
1 3 Shinhan
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Shinhan
High net worth I
2013 2012 Entity
1 3 Shinhan
High net worth II
2013 2012 Entity
1 3 Shinhan
Ultra high net worth
2013 2012 Entity
1 1 Shinhan
Family office services
2013 2012 Entity
1 3 Hana Bank

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Kuwait
Best private banking services overall
2013 2012 Entity
1 4 NBK
2 3 Credit Suisse
3 2 UBS
4 7 BNP Paribas
5 1 HSBC
Relationship management
2013 2012 Entity
1 3= NBK
Privacy and security
2013 2012 Entity
1= 2 Credit Suisse
1= 1 UBS
Range of investment products
2013 2012 Entity
1 3= Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 NBK
High net worth I
2013 2012 Entity
1 11= NBK
High net worth II
2013 2012 Entity
1 1 Credit Suisse
Ultra high net worth
2013 2012 Entity
1 5= NBK
Family office services
2013 2012 Entity
1 5= Citi

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Best local private bank awards are listed in the appropriate countries below (listed with an * to the left), or you can find them here.
By Country

Argentina
Australia
Austria
Bahamas
Bahrain
Barbados
Belgium
Brazil
Brunei
Canada
Cayman Islands
Chile
China
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Ecuador
Egypt
Estonia
Finland *
France
Germany
Gibraltar
Greece *
Guernsey
Hong Kong
Hungary *
India
Indonesia *
Italy
Jamaica
Japan
Jersey
Kazakhstan
Korea
Kuwait
Latvia *
Lebanon
Lithuania
Luxembourg
Malaysia
Mauritius *
Mexico *
Monaco
Netherlands
Norway
Panama *
Pararguay
Peru
Phillipines
Poland
Portugal *
Qatar
Romania
Russia *
Saudi Arabia
Singapore *
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand *
Turkey
Ukraine *
United Arab Emirates
United Kingdom
United States
Uruguay
Venezuela

return to the
abridged Private Banking and Wealth Management Survey 2013: Results index
or return to the
extended Private Banking and Wealth Management Survey 2013: Results index

Argentina
Best private banking services overall
2013 2012 Entity
1 1 UBS
2 5 Credit Suisse
3 3 JPMorgan
4 4 Merrill Lynch Wealth Management
5 2 Santander
Relationship management
2013 2012 Entity
1= 4= Credit Suisse
1= 1 UBS
Privacy and security
2013 2012 Entity
1 6 UBS
Range of investment products
2013 2012 Entity
1 5= UBS
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1= Wells Fargo
High net worth I
2013 2012 Entity
1 5 Merrill Lynch Wealth Management
High net worth II
2013 2012 Entity
1 1 UBS
Ultra high net worth
2013 2012 Entity
1 2 JPMorgan
Family office services
2013 2012 Entity
1 6= HSBC

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Australia
Best private banking services overall
2013 2012 Entity
1 3 Westpac
2 6 National Australia Bank
3 1 Credit Suisse
4 4 ANZ
5 2 Commonwealth Bank
Relationship management
2013 2012 Entity
1 7= Westpac
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 3 Westpac
Net-worth-specific services
Super affluent
2013 2012 Entity
1 4 Westpac
High net worth I
2013 2012 Entity
1 3 National Australia Bank
High net worth II
2013 2012 Entity
1 5 ANZ
Ultra high net worth
2013 2012 Entity
1 5= Westpac
Family office services
2013 2012 Entity
1 7 Myer Family Office

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Austria
Best private banking services overall
2013 2012 Entity
1 2 Credit Suisse
2 6 UBS
3 1 Erste Bank
4 3 Schoellerbank
5 7 Kathrein & Co. (RBI)
Relationship management
2013 2012 Entity
1 4 Schoellerbank
Privacy and security
2013 2012 Entity
1 12 Credit Suisse
Range of investment products
2013 2012 Entity
1 1 Kathrein & Co. (RBI)
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2 Kathrein & Co. (RBI)
High net worth I
2013 2012 Entity
1 5 Erste Bank
High net worth II
2013 2012 Entity
1 2 Erste Bank
Ultra high net worth
2013 2012 Entity
1 2 UBS
Family office services
2013 2012 Entity
1 1= Bankhaus Spangler

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Bahamas
Best private banking services overall
2013 2012 Entity
1 1 Credit Suisse
2 2 UBS
3 3 Pictet
4 7 Lombard Odier Darier Hentsch
5 4 RBC
Relationship management
2013 2012 Entity
1 1 Pictet
Privacy and security
2013 2012 Entity
1 1 Pictet
Range of investment products
2013 2012 Entity
1 2 Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 7 Credit Suisse
High net worth I
2013 2012 Entity
1 1 Credit Suisse
High net worth II
2013 2012 Entity
1 2= Credit Suisse
Ultra high net worth
2013 2012 Entity
1 1 Pictet
Family office services
2013 2012 Entity
1 1 Pictet

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Bahrain
Best private banking services overall
2013 2012 Entity
1 1 HSBC
2 2 Credit Suisse
3 3 BNP Paribas
4 4 Citi
5 6 Merrill Lynch Wealth Management
Relationship management
2013 2012 Entity
1 1 HSBC
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 1 HSBC
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 HSBC
High net worth I
2013 2012 Entity
1 1 HSBC
High net worth II
2013 2012 Entity
1 1 Credit Suisse
Ultra high net worth
2013 2012 Entity
1 2= Credit Suisse
Family office services
2013 2012 Entity
1 2 Credit Suisse

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Barbados
Best private banking services overall
2013 2012 Entity
1 2 Scotiabank
2 1 CIBC
3 3 RBC
4 10 Cidel
5 9 Citi
Relationship management
2013 2012 Entity
1 1 Scotiabank
Privacy and security
2013 2012 Entity
1 1 Scotiabank
Range of investment products
2013 2012 Entity
1 1= Scotiabank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2 Scotiabank
High net worth I
2013 2012 Entity
1 2= Scotiabank
High net worth II
2013 2012 Entity
1 2= Scotiabank
Ultra high net worth
2013 2012 Entity
1 2= Scotiabank
Family office services
2013 2012 Entity
1 1= Scotiabank

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Belgium
Best private banking services overall
2013 2012 Entity
1 4 KBC
2 7 Bank Delen
3 3 BNP Paribas Fortis
4 1 Petercam
5 5 Degroof
Relationship management
2013 2012 Entity
1 5 Bank Delen
Privacy and security
2013 2012 Entity
1 5 UBS
Range of investment products
2013 2012 Entity
1 5= BNP Paribas Fortis
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2= KBC
High net worth I
2013 2012 Entity
1 6 KBC
High net worth II
2013 2012 Entity
1 5 BNP Paribas Fortis
Ultra high net worth
2013 2012 Entity
1 5 UBS
Family office services
2013 2012 Entity
1 9= Degroof

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Brazil
Best private banking services overall
2013 2012 Entity
1 2 BTG Pactual
2 1 Banco Itaú
3 5 Santander
4 6 JPMorgan
5 4 HSBC
Relationship management
2013 2012 Entity
1 3 BTG Pactual
Privacy and security
2013 2012 Entity
1= 1 Banco Itaú
1= 3 Bradesco
Range of investment products
2013 2012 Entity
1 2 BTG Pactual
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2 Bradesco
High net worth I
2013 2012 Entity
1 2 Santander
High net worth II
2013 2012 Entity
1 1 Banco Itaú
Ultra high net worth
2013 2012 Entity
1 2 JPMorgan
Family office services
2013 2012 Entity
1 6= Consenso

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Brunei
Best private banking services overall
2013 2012 Entity
1 1 HSBC
2= 5= Citi
2= 2 Standard Chartered
4 8 UBS
5 RBC
Relationship management
2013 2012 Entity
1 Baiduri Bank
Privacy and security
2013 2012 Entity
1 3= HSBC
Range of investment products
2013 2012 Entity
1 1 HSBC
Net-worth-specific services
Super affluent
2013 2012 Entity
1 3= HSBC
High net worth I
2013 2012 Entity
1 1 HSBC
High net worth II
2013 2012 Entity
1 3= UBS
Ultra high net worth
2013 2012 Entity
1 JPMorgan
Family office services
2013 2012 Entity
1 1 UBS

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Canada
Best private banking services overall
2013 2012 Entity
1 1 RBC
2 3 BMO Harris
3 2 TD Bank
4 6 CIBC
5 4 Northwood Family Office
Relationship management
2013 2012 Entity
1 1 RBC
Privacy and security
2013 2012 Entity
1 2 RBC
Range of investment products
2013 2012 Entity
1 1 RBC
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 RBC
High net worth I
2013 2012 Entity
1 1 RBC
High net worth II
2013 2012 Entity
1 3 Northwood Family Office
Ultra high net worth
2013 2012 Entity
1 1 Northwood Family Office
Family office services
2013 2012 Entity
1 1 Northwood Family Office

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Cayman Islands
Best private banking services overall
2013 2012 Entity
1 1 RBC
2 2 Butterfield Bank
3 3 Scotiabank
4 9 HSBC
5 7 Coutts
Relationship management
2013 2012 Entity
1 2 RBC
Privacy and security
2013 2012 Entity
1 6= Butterfield Bank
Range of investment products
2013 2012 Entity
1 3 Scotiabank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Butterfield Bank
High net worth I
2013 2012 Entity
1 4= Butterfield Bank
High net worth II
2013 2012 Entity
1 9= HSBC
Ultra high net worth
2013 2012 Entity
1 8= Scotiabank
Family office services
2013 2012 Entity
1 7 Butterfield Bank

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Chile
Best private banking services overall
2013 2012 Entity
1 2 Santander
2 1 JPMorgan
3 3 UBS
4 4 Credit Suisse
5 5 Celfin Capital (BTG Pactual)
Relationship management
2013 2012 Entity
1 1 JPMorgan
Privacy and security
2013 2012 Entity
1 9 UBS
Range of investment products
2013 2012 Entity
1 2 Santander
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Banco de Chile
High net worth I
2013 2012 Entity
1 4= Santander
High net worth II
2013 2012 Entity
1 1 UBS
Ultra high net worth
2013 2012 Entity
1 1 JPMorgan
Family office services
2013 2012 Entity
1 7= Capital Advisors

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China
Best private banking services overall
2013 2012 Entity
1 2 China Merchants Bank
2 3 Bank of China
3 4 Bank of Communications
4 1 ICBC
5 7 UBS
Relationship management
2013 2012 Entity
1 1 China Merchants Bank
Privacy and security
2013 2012 Entity
1 1 Bank of China
Range of investment products
2013 2012 Entity
1 3 China Merchants Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1= 2 Bank of China
1= 4 Bank of Communications
High net worth I
2013 2012 Entity
1 1 China Merchants Bank
High net worth II
2013 2012 Entity
1= 1 China Merchants Bank
1= 7= China Minsheng Bank
Ultra high net worth
2013 2012 Entity
1 3 UBS
Lending/financing solutions
2013 2012 Entity
1 1 ICBC
Commodities investment
2013 2012 Entity
1 10= Agricultural Bank of China
Family office services
2013 2012 Entity
1= 2 Bank of China
1= 4 UBS

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Colombia
Best private banking services overall
2013 2012 Entity
1 5 JPMorgan
2 2 Citi
3= 3 Credit Suisse
3= 1 Santander
5 4 UBS
Relationship management
2013 2012 Entity
1 6 JPMorgan
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 1= JPMorgan
Net-worth-specific services
Super affluent
2013 2012 Entity
1 4 Citi
High net worth I
2013 2012 Entity
1 2 Citi
High net worth II
2013 2012 Entity
1 4 JPMorgan
Ultra high net worth
2013 2012 Entity
1 4= JPMorgan
Family office services
2013 2012 Entity
1 6 JPMorgan

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Croatia
Best private banking services overall
2013 2012 Entity
1 2 Erste Bank
2 1 Privredna banka Zagreb
3 4 Raiffeisen Bank International
4 5 Hypo Alpe-Adria Bank
5 6 UniCredit
Relationship management
2013 2012 Entity
1 1 Privredna banka Zagreb
Privacy and security
2013 2012 Entity
1= 1 Privredna banka Zagreb
1= 4 Raiffeisen Bank International
Range of investment products
2013 2012 Entity
1 1 Privredna banka Zagreb
Net-worth-specific services
Super affluent
2013 2012 Entity
1= 7 Hypo Alpe-Adria Bank
1= 1 Privredna banka Zagreb
High net worth I
2013 2012 Entity
1 1 Privredna banka Zagreb
High net worth II
2013 2012 Entity
1 1 Privredna banka Zagreb
Ultra high net worth
2013 2012 Entity
1 1 Privredna banka Zagreb
Family office services
2013 2012 Entity
1= 7 OTP Bank
1= 1 Privredna banka Zagreb

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Cyprus
Best private banking services overall
2013 2012 Entity
1 2 Eurobank
2 1 Bank of Cyprus
3 3 Laiki
4 4 Hellenic Bank
5 6 Piraeus Bank
Relationship management
2013 2012 Entity
1 1 Bank of Cyprus
Privacy and security
2013 2012 Entity
1 2 Eurobank
Range of investment products
2013 2012 Entity
1 1 Bank of Cyprus
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Bank of Cyprus
High net worth I
2013 2012 Entity
1 2 Eurobank
High net worth II
2013 2012 Entity
1 1 Eurobank
Ultra high net worth
2013 2012 Entity
1 4 Eurobank
Family office services
2013 2012 Entity
1 Eurobank

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Czech Republic
Best private banking services overall
2013 2012 Entity
1 2 CSOB (KBC)
2 3 Bank Gutmann
3 8 UBS
4 6 Credit Suisse
5 10 Raiffeisen Bank International
Relationship management
2013 2012 Entity
1 2 CSOB (KBC)
Privacy and security
2013 2012 Entity
1 CSOB (KBC)
Range of investment products
2013 2012 Entity
1 7= J&T Banka
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 CSOB (KBC)
High net worth I
2013 2012 Entity
1 1= CSOB (KBC)
High net worth II
2013 2012 Entity
1 4= UBS
Ultra high net worth
2013 2012 Entity
1 2 Credit Suisse
Family office services
2013 2012 Entity
1= 1 Bank Gutmann
1= 3= UBS

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Denmark
Best private banking services overall
2013 2012 Entity
1 1 Danske Bank
2 2 Nordea
3 3 SEB
4 5 Jyske Bank
5 8 Nykredit
Relationship management
2013 2012 Entity
1 1= Nordea
Privacy and security
2013 2012 Entity
1 1 Nordea
Range of investment products
2013 2012 Entity
1 3 Danske Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Danske Bank
High net worth I
2013 2012 Entity
1 1 Danske Bank
High net worth II
2013 2012 Entity
1 1 Danske Bank
Ultra high net worth
2013 2012 Entity
1 2 Danske Bank
Family office services
2013 2012 Entity
1 1 Danske Bank

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Ecuador
Best private banking services overall
2013 2012 Entity
1 4 Citi
2 1 JPMorgan
3 2 HSBC
4 13= Goldman Sachs
5 5 UBS
Relationship management
2013 2012 Entity
1 1 HSBC
Privacy and security
2013 2012 Entity
1 9= UBS
Range of investment products
2013 2012 Entity
1 2= JPMorgan
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Merrill Lynch Wealth Management
High net worth I
2013 2012 Entity
1 2 Citi
High net worth II
2013 2012 Entity
1 7= Citi
Ultra high net worth
2013 2012 Entity
1 2 JPMorgan
Family office services
2013 2012 Entity
1= 5= Citi
1= 1 Credit Suisse
1= 4 Santander

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Egypt
Best private banking services overall
2013 2012 Entity
1 2 Credit Suisse
2 3 UBS
3 1 HSBC
4 8 Julius Baer
5 10 Deutsche Bank
Relationship management
2013 2012 Entity
1= 5= Credit Suisse
1= 1 HSBC
1= 4 UBS
Privacy and security
2013 2012 Entity
1= 2 Credit Suisse
1= 4= UBS
Range of investment products
2013 2012 Entity
1 2 Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 HSBC
High net worth I
2013 2012 Entity
1 3 UBS
High net worth II
2013 2012 Entity
1= 1 Credit Suisse
1= 2= UBS
Ultra high net worth
2013 2012 Entity
1 3= UBS
Family office services
2013 2012 Entity
1 1 UBS

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Estonia
Best private banking services overall
2013 2012 Entity
1 2 Hansapank (Swedbank)
2 1 SEB
3 5 Nordea
4 3 Danske Bank
5 4 LHV
Relationship management
2013 2012 Entity
1= 1 Danske Bank
1= 2 Nordea
Privacy and security
2013 2012 Entity
1 5 LHV
Range of investment products
2013 2012 Entity
1 1 Hansapank (Swedbank)
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1= SEB
High net worth I
2013 2012 Entity
1 4 Nordea
High net worth II
2013 2012 Entity
1 1= Hansapank (Swedbank)
Family office services
2013 2012 Entity
1 Danske Bank

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Finland
Best private banking services overall
2013 2012 Entity
1 4 SEB
2 Nordea
3 2 OP-Pohjola Group
4 3 Danske Bank
5 6 Evli
Best local bank
2013 2012 Entity
1 OP-Pohjola Group
Relationship management
2013 2012 Entity
1 3 SEB
Privacy and security
2013 2012 Entity
1 1 SEB
Range of investment products
2013 2012 Entity
1 Nordea
Net-worth-specific services
Super affluent
2013 2012 Entity
1 4 OP-Pohjola Group
High net worth I
2013 2012 Entity
1 5 OP-Pohjola Group
High net worth II
2013 2012 Entity
1 12= SEB
Ultra high net worth
2013 2012 Entity
1 10= SEB
Family office services
2013 2012 Entity
1 2 SEB

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France
Best private banking services overall
2013 2012 Entity
1 2 Société Générale
2 1 BNP Paribas
3 5 JPMorgan
4 9 Neuflize OBC (ABN Amro)
5 4 Credit Suisse
Relationship management
2013 2012 Entity
1 2 Société Générale
Privacy and security
2013 2012 Entity
1 1 Pictet
Range of investment products
2013 2012 Entity
1 3 Société Générale
Net-worth-specific services
Super affluent
2013 2012 Entity
1 3 Société Générale
High net worth I
2013 2012 Entity
1 2= Neuflize OBC (ABN Amro)
High net worth II
2013 2012 Entity
1 4= UBS
Ultra high net worth
2013 2012 Entity
1 1 JPMorgan
Family office services
2013 2012 Entity
1 4 Lombard Odier Darier Hentsch

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Germany
Best private banking services overall
2013 2012 Entity
1 1 Deutsche Bank
2 2 Credit Suisse
3 3 Berenberg Bank
4 4 UBS
5 5 Metzler
Relationship management
2013 2012 Entity
1 2 Metzler
Privacy and security
2013 2012 Entity
1 2 Berenberg Bank
Range of investment products
2013 2012 Entity
1 1 Deutsche Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 4= Commerzbank
High net worth I
2013 2012 Entity
1 20= Sal Oppenheim
High net worth II
2013 2012 Entity
1= 1 Deutsche Bank
1= 2= Metzler
Ultra high net worth
2013 2012 Entity
1 9= JPMorgan
Family office services
2013 2012 Entity
1 1 Berenberg Bank

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Gibraltar
Best private banking services overall
2013 2012 Entity
1 3 Credit Suisse
2 12= Lombard Odier Darier Hentsch
3 5 Lloyds TSB
4 1 Barclays
5 11 Société Générale
Relationship management
2013 2012 Entity
1 Lloyds TSB
Privacy and security
2013 2012 Entity
1= 2= Credit Suisse
1= 5= EFG
Range of investment products
2013 2012 Entity
1 3= Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2= Lloyds TSB
High net worth I
2013 2012 Entity
1 3= Lloyds TSB
High net worth II
2013 2012 Entity
1 2= Schroders
Ultra high net worth
2013 2012 Entity
1 3= Lombard Odier Darier Hentsch
Family office services
2013 2012 Entity
1 2= Safra

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Greece
Best private banking services overall
2013 2012 Entity
1 7 Credit Suisse
2 6 Alpha Bank
3 12 Deutsche Bank
4 17 BNP Paribas
5 10 National Bank of Greece
Best local bank
2013 2012 Entity
1 Alpha Bank
Relationship management
2013 2012 Entity
1 2 Alpha Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 3 Alpha Bank
High net worth I
2013 2012 Entity
1 1 Citi
High net worth II
2013 2012 Entity
1 2 Credit Suisse
Ultra high net worth
2013 2012 Entity
1 1 Credit Suisse
Family office services
2013 2012 Entity
1 Lombard Odier Darier Hentsch

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Guernsey
Best private banking services overall
2013 2012 Entity
1 1 Credit Suisse
2 6 Deutsche Bank
3= 11 HSBC
3= 12 Société Générale
5 3 RBC
Relationship management
2013 2012 Entity
1 1= Credit Suisse
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 1 Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 2 Barclays
High net worth I
2013 2012 Entity
1 8 Credit Suisse
High net worth II
2013 2012 Entity
1 1 Credit Suisse
Ultra high net worth
2013 2012 Entity
1 1 Credit Suisse
Family office services
2013 2012 Entity
1 2 Rothschild

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Hong Kong
Best private banking services overall
2013 2012 Entity
1 1 UBS
2 3 Credit Suisse
3 4 JPMorgan
4 2 HSBC
5 8 Deutsche Bank
Relationship management
2013 2012 Entity
1 1 UBS
Privacy and security
2013 2012 Entity
1 2 Credit Suisse
Range of investment products
2013 2012 Entity
1 1 UBS
Net-worth-specific services
Super affluent
2013 2012 Entity
1 12 Standard Chartered
High net worth I
2013 2012 Entity
1 1 HSBC
High net worth II
2013 2012 Entity
1 3 UBS
Ultra high net worth
2013 2012 Entity
1 1 JPMorgan
Family office services
2013 2012 Entity
1 1 UBS

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Hungary
Best private banking services overall
2013 2012 Entity
1 2 BNP Paribas
2 3 Bank Gutmann
3 8 Concorde Asset Management
4 1 Erste Bank
5 7 Citi
Best local bank
2013 2012 Entity
1 Concorde Asset Management
Relationship management
2013 2012 Entity
1 1 BNP Paribas
Privacy and security
2013 2012 Entity
1 11= Citi
Range of investment products
2013 2012 Entity
1 2= Erste Bank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 7 Concorde Asset Management
High net worth I
2013 2012 Entity
1 1 BNP Paribas
High net worth II
2013 2012 Entity
1 5 BNP Paribas
Ultra high net worth
2013 2012 Entity
1 Pictet
Family office services
2013 2012 Entity
1 1= Concorde Asset Management

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India
Best private banking services overall
2013 2012 Entity
1 2 Kotak Mahindra
2 1 Merrill Lynch Wealth Management
3 4 HDFC
4 7 IIFL Private Wealth Management
5 3 Citi
Relationship management
2013 2012 Entity
1 1 Merrill Lynch Wealth Management
Privacy and security
2013 2012 Entity
1 2 Merrill Lynch Wealth Management
Range of investment products
2013 2012 Entity
1 1 Kotak Mahindra
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 HDFC
High net worth I
2013 2012 Entity
1 4= Kotak Mahindra
High net worth II
2013 2012 Entity
1 1 Merrill Lynch Wealth Management
Ultra high net worth
2013 2012 Entity
1 1 Merrill Lynch Wealth Management
Family office services
2013 2012 Entity
1 1 Kotak Mahindra

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Indonesia
Best private banking services overall
2013 2012 Entity
1 6 Credit Suisse
2 1 Citi
3 2 HSBC
4 4 Standard Chartered
5 8 Bank Mandiri
Best local bank
2013 2012 Entity
1 Bank Mandiri
Relationship management
2013 2012 Entity
1 1= Citi
Privacy and security
2013 2012 Entity
1 5= Credit Suisse
Range of investment products
2013 2012 Entity
1 5= UBS
Net-worth-specific services
Super affluent
2013 2012 Entity
1= 7= HSBC
1= 4= Standard Chartered
High net worth I
2013 2012 Entity
1 4 Standard Chartered
High net worth II
2013 2012 Entity
1 2 Citi
Ultra high net worth
2013 2012 Entity
1 10= Credit Suisse
Family office services
2013 2012 Entity
1 3 Credit Suisse

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Italy
Best private banking services overall
2013 2012 Entity
1 2 UBS
2 1 Credit Suisse
3 5 Intesa Sanpaolo
4 12 JPMorgan
5 3 UniCredit
Relationship management
2013 2012 Entity
1 2 Credit Suisse
Privacy and security
2013 2012 Entity
1 2 Credit Suisse
Range of investment products
2013 2012 Entity
1 2 UBS
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Intesa Sanpaolo
High net worth I
2013 2012 Entity
1 3 Credit Suisse
High net worth II
2013 2012 Entity
1 1 UBS
Ultra high net worth
2013 2012 Entity
1 4 JPMorgan
Family office services
2013 2012 Entity
1 1 UBS

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Jamaica
Best private banking services overall
2013 2012 Entity
1 8 Scotiabank
2= 3= CIBC
2= 3= Citi
4 2 RBC
5 1 National Commercial Bank Jamaica
Relationship management
2013 2012 Entity
1= 1 National Commercial Bank Jamaica
1= PanCaribbean Bank
1= Pictet
1= 3= RBC
Privacy and security
2013 2012 Entity
1 6= CIBC
Range of investment products
2013 2012 Entity
1 7 Scotiabank
Net-worth-specific services
Super affluent
2013 2012 Entity
1 8 Scotiabank
High net worth I
2013 2012 Entity
1 Scotiabank
High net worth II
2013 2012 Entity
1= 1 National Commercial Bank Jamaica
1= Scotiabank
Ultra high net worth
2013 2012 Entity
1 Scotiabank
Family office services
2013 2012 Entity
1 8 Scotiabank

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Japan
Best private banking services overall
2013 2012 Entity
1 9 Mitsubishi UFJ Merrill Lynch PB Securities
2 2= SMBC
3 6 Credit Suisse
4 2= Nomura
5 15 Mizuho
Relationship management
2013 2012 Entity
1 7= Mitsubishi UFJ Merrill Lynch PB Securities
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 9= Mitsubishi UFJ Merrill Lynch PB Securities
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Citi
High net worth I
2013 2012 Entity
1 8 Mitsubishi UFJ Merrill Lynch PB Securities
High net worth II
2013 2012 Entity
1 3= Nomura
Ultra high net worth
2013 2012 Entity
1 9= Credit Suisse
Family office services
2013 2012 Entity
1 2 SMBC

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Jersey
Best private banking services overall
2013 2012 Entity
1 4= HSBC
2 1 UBS
3 6 Coutts
4 4= Credit Suisse
5 3 RBC
Relationship management
2013 2012 Entity
1= 11 Coutts
1= 6= Nedbank Private Wealth
Privacy and security
2013 2012 Entity
1 1 Credit Suisse
Range of investment products
2013 2012 Entity
1 3= HSBC
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 HSBC
High net worth I
2013 2012 Entity
1 15= Nedbank Private Wealth
High net worth II
2013 2012 Entity
1 1 UBS
Ultra high net worth
2013 2012 Entity
1 1 UBS
Family office services
2013 2012 Entity
1 12= EFG

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Kazakhstan
Best private banking services overall
2013 2012 Entity
1 1 Kazkommertsbank
2 8 HSBC
3 7 Halyk Bank
4 12 Sberbank
5 Deutsche Bank
Relationship management
2013 2012 Entity
1 1 Kazkommertsbank
Privacy and security
2013 2012 Entity
1 4= Kazkommertsbank
Range of investment products
2013 2012 Entity
1 1 Bank CenterCredit
Net-worth-specific services
Super affluent
2013 2012 Entity
1 BTA Bank
High net worth I
2013 2012 Entity
1 Kazkommertsbank
High net worth II
2013 2012 Entity
1= Halyk Bank
1= Sberbank
Ultra high net worth
2013 2012 Entity
1 Kazkommertsbank
Family office services
2013 2012 Entity
1 Grata Law Firm

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Korea
Best private banking services overall
2013 2012 Entity
1 1 Shinhan
2 2 Hana Bank
3 6 Kookmin Bank
4 4 Woori Bank
5 3 KEB
Relationship management
2013 2012 Entity
1 2 Hana Bank
Privacy and security
2013 2012 Entity
1 2 Shinhan
Range of investment products
2013 2012 Entity
1 3 Shinhan
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 Shinhan
High net worth I
2013 2012 Entity
1 3 Shinhan
High net worth II
2013 2012 Entity
1 3 Shinhan
Ultra high net worth
2013 2012 Entity
1 1 Shinhan
Family office services
2013 2012 Entity
1 3 Hana Bank

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Kuwait
Best private banking services overall
2013 2012 Entity
1 4 NBK
2 3 Credit Suisse
3 2 UBS
4 7 BNP Paribas
5 1 HSBC
Relationship management
2013 2012 Entity
1 3= NBK
Privacy and security
2013 2012 Entity
1= 2 Credit Suisse
1= 1 UBS
Range of investment products
2013 2012 Entity
1 3= Credit Suisse
Net-worth-specific services
Super affluent
2013 2012 Entity
1 1 NBK
High net worth I
2013 2012 Entity
1 11= NBK
High net worth II
2013 2012 Entity
1 1 Credit Suisse
Ultra high net worth
2013 2012 Entity
1 5= NBK
Family office services
2013 2012 Entity
1 5= Citi

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