Cash management Financial institutions survey 2011: Methodology
Euromoney surveys cash managers, treasurers and financial officers worldwide. The survey is split into a non-financial institutions questionnaire and a financial institutions questionnaire. Respondents are asked to indicate:
• Which 3 banks they currently use most for their cash management services
• To rate their lead cash manager on a sliding scale of 1=V Poor to 7=Excellent across various service categories.
Respondents are asked to nominate their lead providers by region and by transactional currency. In the lead categories, each voter’s nominated top bank was awarded four points, second place three points, and third place two points. These scores are then totalled for each bank to give a final score.
Service category rankings: Tables are calculated by taking the arithmetic mean of the ratings for each individual category out of 7. To qualify in these categories, banks need to receive 5% of the total individual vote count in that category.
Companies can respond more than once but only for separate countries or regions where they have cash management operations. If more than one vote is received for an individual country or region from the same company, then where possible the respondents will be contacted and their votes aggregated into one response.