The survey results for North America given in Table 3 show: (click here to see Table 3: International cash management services in North America 2010)
A variety of ICM strategies for the region, from delivering superior treasury solutions to empower clients, to being the leading provider of world-class ICM solutions
The number of branches in the banks’ networks varies considerably, Bank of America Merrill Lynch and WellsFargo having the largest with 6,000-plus
Most of the banks provide cheque processing and lockbox facilities
Mass payment and collection services are generally available, but there is only limited availability of multilateral netting and payment card services
All of the banks provide sweeping services, but there is limited availability of notional pooling services as this is generally not practised in North America
Nine banks have an online investment portal, five offering other financial institutions’ investment products as well as their own
Most of the banks provide automated sweeps into money market funds, PNC offering access to the highest number at 40
All but one of the banks provide ICM services in other regions
Deutsche Bank and Royal Bank of Canada are the only banks offering 24/7 customer service support in the region.