The financial software user survey was sent to software companies’ clients. Each respondent was able to rate up to three products, including those from other vendors, in every applicable functional category (six categories, and 22 sub-categories). Euromoney received 145 verified unique client responses, generating 505 different ratings. Each software product was rated on a 10-point scale for service, usability, return on investment (cost), and application programming interface (network function), together with an overall rating. Respondents were also asked for their perceived weighting for each of these areas.
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