Cash management survey 2009: The best cash management provider
Cash managers, treasurers and financial officers worldwide tell us about the standard of international cash management services they receive from their banks. Survey respondents indicate: Which banks they currently use most for their cash management services globally, regionally and domestically and are also asked to rate services provided by their lead cash manager on a sliding scale of 1=Poor to 7=Excellent.
The 2009 Cash Management survey had more than 13,000 valid respondents. This is over a 100% increase in the response rate.
Awards/Categories included: Global cash management ranking (Top 100)
Regional cash management ranking (10 regions - Top 15)
Domestic cash management ranking (100 countries - Top 5)
Satisfaction ratings on: Competitive pricing
Quality of banking security
Technical support
Level of commitment to business
Industry expertise and knowledge
Access to applicable clearing systems
Error rates
....and many more
Please direct all comments and questions to Tim Moxon, head of research, at tmoxon@euromoneyplc.com
More Euromoney cash management coverage
October 2009
Citi’s leadership of Euromoney’s 2009 international cash management poll results was far from a given this year.
October 2008
For so long seen as a banking backwater, cash management’s time has come. Revenues are high-margin, stable and growing. Products such as liquidity management will only grow in importance. And, with the huge client bases involved for the biggest players, it’s a gateway into a lot of other business. Laurence Neville reports.
October 2007
September 2006
The gap between the top two and their closest rivals continues to increase, according to results from our recent survey on international cash management.
October 2005
Citigroup and HSBC are neck and neck at the pinnacle of the cash management business, according to Euromoney's latest poll. Other firms trail far behind.
October 2004
Euromoney's annual cash management poll shows surprising results. A familiar group of leading banks continues to slug it out for market share leadership but the names customers rate most highly in qualitative rankings are often not those that lead the quantitative league tables.
November 2003
November 2002
All the global cash management banks continue to concentrate on the small pool of top-tier multinationals where there are opportunities to cross-sell but where competition is most intense. These most demanding of cutomers are driving down margins. The global players might be overlooking other sources of revenue.
November 2001
Monitoring thousands of accounts payable and receivable flowing daily through myriad bank accounts, while minimizing short-term borrowing costs and maximizing returns on investment of liquidity, is a huge challenge for corporate treasurers. They value highly banks that do this well. But Euromoney's poll shows few banks excel.