|
|
Fat clients: banks really
should think
about retiring people who are addicted
to clunky technology
|
Financial institutions should work harder to force
their clients to be thin, according to a new report from
Meridien research and IDC Financial Services entitled 'I'm
Not Quite Dead Yet': Fat Clients Cling to Life.
Since when have banks had a say in their clients'
diets? But that's not all the report calls for. As IDC's
research director, Jeanne Capachin, says: "Financial
institutions need to make a decision about fat clients. I
think it is best to retire them."
This is archived content. Your current settings does not currently allow access to the archive. To gain access visit the subscription page or call our hotline on +44 (0)207 779 8999.
If you are a trialist or subscriber, please enter your username and password at the top right-hand side of euromoney.com
Subscribers to Euromoney benefit from:
Level 1:
- Online access to the past 12 months content
- Tailored RSS news feeds direct to your desktop
- News delivered directly to your mobile device or PC
- Personalised email newsfeed of 'Top stories' and 'Breaking news'
Level 2:
- Exclusive access to euromoney.com - Read the latest issue early online, search for specific developments by region or sector, interrogate the results of Euromoney's benchmark polls, and view the archive dating back to 2000
- 12 monthly issues of Euromoney magazine
- More than 30 specialist research guides free
- The results of Euromoney’s polls and surveys
- Tailored RSS news feeds direct to your desktop
- News delivered directly to your mobile device or PC
- Personalised email newsfeed of 'Top stories' and 'Breaking news'
Click here to subscribe